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Novac Technology Solutions

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Novac Technology Solutions Executive Customer Service Trainee Interview Questions and Answers

Updated 3 Feb 2022

Novac Technology Solutions Executive Customer Service Trainee Interview Experiences

1 interview found

Executive Customer Service Trainee Interview Questions & Answers

Anonymous

posted on 3 Feb 2022

I applied via Walk-in and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. What are your salary expectations?

Ans.

I would like to discuss my salary expectations further during the negotiation process.

Express willingness to discuss salary expectations further
Highlight the importance of negotiation
Avoid giving a specific salary figure
Emphasize the focus on overall compensation package

Answered by AI

Add your answer

Q2. Tell me about yourself.

Ans.

I am a highly motivated individual with a strong background in customer service and a passion for providing exceptional experiences.

Extensive experience in customer service roles
Strong communication and problem-solving skills
Proven ability to handle difficult situations with professionalism
Passionate about delivering outstanding customer experiences
Quick learner and adaptable to new environments
Team player with excelle

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls provide me a back office job.
BSC graduate level job

Top trending discussions

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Interview Tips & Stories

an operations executive

Job Market Seems to Be Opening Up Again!

I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!

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Interview questions from similar companies

Engineer- Customer Support Interview Questions & Answers

Nutanix

Anonymous

posted on 8 Oct 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Campus Placement and was interviewed in Apr 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Assignment

There were 50 questions about Computer Networks.

Round 3 - Technical

(3 Questions)

Q1. It was Technical Interview 1

Add your answer

Q2. Question on Data communication.

Add your answer

Q3. Diff between DBMS and Excel.

Ans.

DBMS is a software system that manages databases, while Excel is a spreadsheet program used for data analysis and visualization.

DBMS is used to store, retrieve, and manage data in a structured format, while Excel is used for data analysis and visualization.
DBMS allows for multiple users to access and manipulate data simultaneously, while Excel is typically used by a single user at a time.
DBMS supports complex queries a...

Answered by AI

Add your answer

Round 4 - Technical

(2 Questions)

Q1. Technical Round 2

Add your answer

Q2. Questions on SQL , Oops etc.

Add your answer

Round 5 - HR

(1 Question)

Q1. Atlast HR round.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication skills.

Skills evaluated in this interview

Customer Care Executive Interview Questions & Answers

Atlassian

Anonymous

posted on 4 Jun 2023

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - One-on-one

(3 Questions)

Q1. How can you handeling the customer

Ans.

Handling customers involves active listening, empathy, problem-solving, and effective communication.

Listen actively to understand the customer's concerns
Show empathy and understanding towards the customer's situation
Offer solutions or alternatives to resolve the issue
Communicate clearly and effectively to ensure the customer's needs are met
Follow up to ensure customer satisfaction

Answered by AI

View 1 more answer

Q2. Where do u see after 5years?

Add your answer

Q3. To grow more in my past life & want tp be a good positions

Add your answer

Engineer- Customer Support Interview Questions & Answers

Atlassian

Anonymous

posted on 27 Sep 2024

Interview experience

Excellent

Difficulty level

Hard

Process Duration

2-4 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - Technical

(1 Question)

Q1. Java, OS, Network, Database all these areas has been covered in the interview

Add your answer

Novac Technology Solutions Interview FAQs

How many rounds are there in Novac Technology Solutions Executive Customer Service Trainee interview?

Novac Technology Solutions interview process usually has 1 rounds. The most common rounds in the Novac Technology Solutions interview process are HR.

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