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Norwin Technologies IT Service Desk Analyst Interview Questions and Answers

Updated 29 Jul 2024

Norwin Technologies IT Service Desk Analyst Interview Experiences

1 interview found

IT Service Desk Analyst Interview Questions & Answers

user image Anonymous

posted on 29 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Screening process
    • Add your answer
  • Q2. Introduction about my self
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Technical questions
    • Add your answer
  • Q2. Communication round
    • Add your answer

Top trending discussions

View All
Career Growth
2w
a technical specialist
How soon should I say I'm not joining the org.
I have offer from 3 orgs 1. Deloitte 2. Thoughtworks 3. TCS Decided to join Deloitte on March 05, which is the DoJ of other two as well. I wanted to know when is the right time to inform tcs and thoughtworks that I'm not joining their orgs, and what's the best reason to give? I wanted to have a backup offer if in worst case deloittes offer messes up.
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Interview questions from similar companies

IT Service Desk Analyst Interview Questions & Answers

JoulestoWatts Business Solutions user image Anonymous

posted on 28 Jan 2022

I applied via Naukri.com and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About yourself?
    • Add your answer
  • Q2. Technical questions
    • Add your answer
  • Q3. About education
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Calmly give all the answers don't hazi tate. If you did not get the question confirm one more time then answer

Service Desk Engineer Interview Questions & Answers

InKnowTech user image Anonymous

posted on 18 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is a incident , service request and SLA timings for respective tickets
  • Ans. 

    An incident is an unplanned interruption to an IT service, a service request is a formal request for something to be provided, and SLA timings are agreed upon response and resolution times for tickets.

    • An incident is a disruption to normal service that needs to be resolved quickly to minimize impact on users, such as a server outage or software crash.

    • A service request is a formal request from a user for something to be ...

    • Answered by AI
    Add your answer
  • Q2. Call handling scripts experiences and hands-on experience on ticket creation
    • Add your answer

Senior Technical Support Engineer Interview Questions & Answers

InKnowTech user image Anonymous

posted on 14 Apr 2022

I applied via Recruitment Consulltant

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for InKnowTech Senior Technical Support Engineer interview:
  • Bmc Remedy
Interview preparation tips for other job seekers - Good Company For me INKNOW tech company 5 out of 4 I give you

IT Service Desk Analyst Interview Questions & Answers

JoulestoWatts Business Solutions user image Anonymous

posted on 28 Jan 2022

I applied via Naukri.com and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About yourself?
    • Add your answer
  • Q2. Technical questions
    • Add your answer
  • Q3. About education
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Calmly give all the answers don't hazi tate. If you did not get the question confirm one more time then answer

Desktop Support Engineer Interview Questions & Answers

InKnowTech user image Anonymous

posted on 15 May 2018

I was interviewed in Sep 2017.

Interview Questionnaire 

2 Questions

  • Q1. Answer in a fluant manner don't poise for a second.
    • Add your answer
  • Q2. IP address, network and device, connectivity of devices,
    • View 1 more answer

Interview Preparation Tips

General Tips: Don't poise or repeat words and answer in louder and clean voice.
Skills: Communication And Confidence
More about working at Norwin Technologies

Norwin Technologies Interview FAQs

How many rounds are there in Norwin Technologies IT Service Desk Analyst interview?
Norwin Technologies interview process usually has 2 rounds. The most common rounds in the Norwin Technologies interview process are HR and Technical.
What are the top questions asked in Norwin Technologies IT Service Desk Analyst interview?

Some of the top questions asked at the Norwin Technologies IT Service Desk Analyst interview -

  1. Screening proc...read more
  2. Technical questi...read more
  3. Communication ro...read more

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Norwin Technologies IT Service Desk Analyst Interview Process

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