Next Retail Interview Questions and Answers

Q1. Tell me about yourself
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Q1. Why do you want to work here?
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Q2. Why do you like this role?
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2 assignments - a SWOT analysis and a presentation on a given topic

Q1. How will handle customers?
Ans. 
I will handle customers with a friendly and helpful attitude, actively listening to their needs and providing personalized recommendations.
• Greet customers warmly and make them feel welcome

• Listen actively to their needs and preferences

• Provide personalized recommendations based on their preferences and budget

• Be knowledgeable about the products and able to answer any questions

• Handle any complaints or issues with empathy a
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Q2. How will you handle criticism?
Ans. 
I will listen to the criticism, reflect on it, and use it as an opportunity to improve.
• Listen actively to the criticism without becoming defensive

• Reflect on the feedback and consider if there is validity to it

• Use the criticism as an opportunity to learn and improve

• Seek clarification if needed to fully understand the criticism

• Thank the person for their feedback, even if it was negative
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