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NCR Corporation Customer Service Representative Interview Questions and Answers
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Interview questions from similar companies
Customer Service Representative Interview Questions & Answers
NTT Data
Anonymous
posted on 2 Feb 2022
I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.
It was easy and the host made us feel really comfortable
They just checked whether we are trying to speak or not
(1 Question)
- Q1. They asked about ourselves and discussed about salary pacakge and job description and asked basic question thats it
Interview Preparation Tips
I applied via Approached by Company and was interviewed in Jul 2022. There were 3 interview rounds.
(1 Question)
- Q1. General questions like address and intro
An online test is taken for checking your vocabulary and typing
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
NTT Data
Anonymous
posted on 3 Sep 2024
Selected
I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer service representative with a passion for helping others and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
Proven track record of exceeding customer satisfaction goals
Example: In my previous role at XYZ Company, I handled over 50 customer inquiries dai...
- Q2. Question about career gaps
Customer Service Representative Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 7 Sep 2023
(2 Questions)
- Q1. If you die today, What would be your regret?
- Q2. If you resign, what would be the reason for it.
(1 Question)
- Q1. What is customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It includes being friendly, attentive, and responsive to customer needs.
Examples of customer service activities include answering phone calls, responding to emails, and assisting customers in person.
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 21 Aug 2024
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about urself
- Ans.
I am a dedicated and empathetic customer service representative with a passion for helping others.
I have over 5 years of experience in customer service roles
I excel at problem-solving and conflict resolution
I am a great communicator and enjoy working in a team environment
- Q2. Tell me about ur college days
- Ans.
My college days were filled with new experiences, friendships, and academic challenges.
Studied hard to maintain good grades
Participated in extracurricular activities like debate club and volunteering
Made lifelong friends through dorm life and group projects
Balanced social life with academic responsibilities
Customer Service Representative Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 8 Mar 2024
Selected
I applied via LinkedIn and was interviewed in Sep 2023. There were 2 interview rounds.
(1 Question)
- Q1. What's the difference between empathy and sympathy?
(2 Questions)
- Q1. Tell me about yourself.
- Q2. What's the difference between empathy and sympathy?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Applied for QA position. Questions were asked based on capital market/banking domain along with testing fundamentals and some scenario based question.
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. About AWS and Cloud related services.
- Q2. NA
I applied via LinkedIn and was interviewed in Nov 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. 1) General C# and Sql Questions.. some concepts in more depth
- Q2. Joins, Union, Linq, Collections
Interview Preparation Tips
Sql Questions like types of Joins, Subquery, Union, view, stored proc, identity, indexes with some examples
Interview Questionnaire
2 Questions
- Q1. How can we remove duplicate objects from array of multiple objects.
- Ans.
Remove duplicate objects from an array of multiple objects.
Create a new array to store unique objects
Loop through the original array and check if the object already exists in the new array
If not, add it to the new array
Return the new array
- Q2. How to maintain state if code if repeated one.
- Ans.
Maintain state by using a global variable or a state management system.
Use a global variable to store the state and access it whenever needed.
Use a state management system like Redux or MobX to manage the state.
Avoid using local variables or closures to store state as they will be lost when the code is repeated.
Consider using object-oriented programming principles to encapsulate state within objects.
Use functional prog...
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NCR Corporation Customer Service Representative Reviews and Ratings
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