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Natu Paranjape Email Support Executive Interview Questions and Answers
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Email Support Executive Interview Questions & Answers
Teleperformance
Pardeep Kumar Meena
posted on 24 Mar 2024
Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.
(1 Question)
- Q1. Your introduction, about the qualifications, about your interest, your goal etc
(1 Question)
- Q1. The ops round was very hectic. They check the cv and ask about you, your hobbies, family, about your family business, why you don't want to join your family business, if you are from any technical backgrou...
- Ans. Don't be shy or hesitate. Make sure don't make any grammatical mistakes, and speak as much as you can.
Interview Preparation Tips
It's just spot question and answer to some topics
(1 Question)
- Q1. About my self , and about jobs
Social media cons and pros
(1 Question)
- Q1. Tell me about yourself? Previous job details? Why did you left the job?
Interview Questionnaire
3 Questions
- Q1. What makes you feel hard?
- Q2. What is life?
- Ans.
Life is the existence of living organisms, characterized by growth, reproduction, and response to stimuli.
Life refers to the state of being alive and the activities and processes that occur in living organisms.
It is characterized by growth, which is the increase in size or number of cells or organisms.
Reproduction is another essential aspect of life, where living organisms produce offspring of their own kind.
Life also ...
- Q3. How to get job?
I applied via Approached by company and was interviewed before Feb 2021. There were 3 interview rounds.
Demoniterization
(6 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Tell me about yourself.
- Q4. What are your strengths?
- Q5. About my strenghts and my answer was Strong work ethic was my strength.
- Q6. Weekness my answer was I'm a workaholic
Interview Preparation Tips
- General topics
Chat and Email Support Executive Interview Questions & Answers
HCLTech
kowsalya s
posted on 24 Nov 2024
Selected
I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.
Ratios and proportion, numbers, profit and loss, percentage
(2 Questions)
- Q1. Self introduction
- Q2. Spot topic speech
Social media, education
(2 Questions)
- Q1. WHat are ways to create emails in SFMC
- Ans.
Ways to create emails in SFMC
Use Content Builder to design and create email templates
Utilize HTML and AMPscript for customization and personalization
Leverage Journey Builder to automate email sends based on customer interactions
- Q2. What are entry sources for SFMC journey builder
- Ans.
Entry sources for SFMC journey builder include data extensions, Salesforce data, API events, and form submissions.
Data extensions
Salesforce data
API events
Form submissions
Interview Preparation Tips
Skills evaluated in this interview
Chat and Email Support Executive Interview Questions & Answers
Wipro
Anonymous
posted on 18 Dec 2024
I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.
(2 Questions)
- Q1. Rule and Rusposibiluty
- Q2. Experience
Email Customer Support Executive Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 20 Jan 2025
Selected
I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Can you tell me about yourself?
- Ans.
I am a dedicated and experienced customer support executive with a strong background in email communication.
Over 5 years of experience in customer support roles
Proficient in handling email inquiries and resolving customer issues
Strong communication skills and ability to work under pressure
Familiar with CRM systems and ticketing platforms
Received positive feedback from customers for prompt and helpful responses
- Q2. What is customer support?
- Ans.
Customer support is providing assistance and guidance to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, issues, and complaints.
It includes helping customers navigate products or services, troubleshooting technical problems, and providing solutions.
Customer support can be provided through various channels such as email, phone, chat, or social media.
Examples of cus...
Chat and Email Support Executive Interview Questions & Answers
Genpact
Anonymous
posted on 19 Jul 2024
Selected
(3 Questions)
- Q1. Tell me about your self
- Q2. What are your goal
- Q3. What are your strength
Reasoning English grammar
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