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Nalco water Customer Service Executive Interview Questions and Answers

Updated 15 Dec 2021

Nalco water Customer Service Executive Interview Experiences

Interview questions from similar companies

I applied via Referral and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. About customer service,how to handle irated customer
  • Q2. We were in position of customer and then give answer to them
  • Q3. While handling irated customer able to show our emotions or not
  • Q4. No,always handle in polite way

Interview Preparation Tips

Interview preparation tips for other job seekers - Always first express yourself,what your ideas and thoughts about any questions ask
Interview experience
5
Excellent
Difficulty level
-
Process Duration
More than 8 weeks
Result
-

I applied via Naukri.com and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

All types of inquiries related to customer service.

Round 2 - Technical 

(1 Question)

  • Q1. Customer care service
Round 3 - Aptitude Test 

All types of queries related to customer service.

Round 4 - HR 

(1 Question)

  • Q1. Pakage related questions
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. How would you handle type questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy interview!
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Easy going, basic questions about the role and relationship

Round 2 - HR 

(1 Question)

  • Q1. Easy questions about role and discussion about compensation

I applied via Referral and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. About customer service,how to handle irated customer
  • Q2. We were in position of customer and then give answer to them
  • Q3. While handling irated customer able to show our emotions or not
  • Q4. No,always handle in polite way

Interview Preparation Tips

Interview preparation tips for other job seekers - Always first express yourself,what your ideas and thoughts about any questions ask

I applied via LinkedIn and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Intro, overall experience summary, transactions used, business standard questions nothing out of the box questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Candid. Fairly easy Interview questions. Mostly asked about process and transactions used.
Highest importance given to core values. If you can display you are a right match for Dupont's core values there are fair chances you will be hired.

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Nalco water Customer Service Executive Reviews and Ratings

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5.0/5

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5.0

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5.0

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5.0

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5.0

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5.0

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5.0

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