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Nalco water Customer Service Executive Interview Questions and Answers

Updated 15 Dec 2021

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Customer Service Executive Interview Questions

user image Brijesh yadav

posted on 15 Dec 2021

Interview Questions

Interview questions from similar companies

I applied via Referral and was interviewed before Sep 2020.

4 Interview Rounds

Interview Questions

  • Q1. About customer service,how to handle irated customer Add Answer
  • Q2. We were in position of customer and then give answer to them Add Answer
  • Q3. While handling irated customer able to show our emotions or not Add Answer
  • Q4. No,always handle in polite way Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always first express yourself,what your ideas and thoughts about any questions ask
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. How would you handle type questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy interview!
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

Easy going, basic questions about the role and relationship

2

HR Round (1 Question)

  • Q1. Easy questions about role and discussion about compensation

I applied via Referral and was interviewed before Sep 2020.

4 Interview Rounds

Interview Questions

  • Q1. About customer service,how to handle irated customer Add Answer
  • Q2. We were in position of customer and then give answer to them Add Answer
  • Q3. While handling irated customer able to show our emotions or not Add Answer
  • Q4. No,always handle in polite way Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always first express yourself,what your ideas and thoughts about any questions ask

I applied via LinkedIn and was interviewed before Oct 2020.

Interview Questions

  • Q1. Intro, overall experience summary, transactions used, business standard questions nothing out of the box questions Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Candid. Fairly easy Interview questions. Mostly asked about process and transactions used.
Highest importance given to core values. If you can display you are a right match for Dupont's core values there are fair chances you will be hired.

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Nalco water Customer Service Executive Reviews and Ratings

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