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Ion Exchange India Customer Service Manager Interview Questions and Answers

Updated 21 Dec 2024

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Customer Service Manager Interview Questions

user image Rahul Choubey

posted on 21 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Duration
More than 8 weeks
Result
-

I applied via Naukri.com and was interviewed in Nov 2024.

4 Interview Rounds

1

Aptitude Test Round

All types of inquiries related to customer service.

2

Technical Round (1 Question)

  • Q1. Customer care service
3

Aptitude Test Round

All types of queries related to customer service.

4

HR Round (1 Question)

  • Q1. Pakage related questions

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

HR Round (1 Question)

  • Q1. How would you handle type questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy interview!
Interview experience
3
Average
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Aptitude Test Round

Easy going, basic questions about the role and relationship

2

HR Round (1 Question)

  • Q1. Easy questions about role and discussion about compensation

Interview Questions

I applied via Referral and was interviewed before Sep 2020.

4 Interview Rounds

Interview Questions

  • Q1. About customer service,how to handle irated customer Add Answer
  • Q2. We were in position of customer and then give answer to them Add Answer
  • Q3. While handling irated customer able to show our emotions or not Add Answer
  • Q4. No,always handle in polite way Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always first express yourself,what your ideas and thoughts about any questions ask

I applied via LinkedIn and was interviewed before Oct 2020.

Interview Questions

  • Q1. Intro, overall experience summary, transactions used, business standard questions nothing out of the box questions Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Candid. Fairly easy Interview questions. Mostly asked about process and transactions used.
Highest importance given to core values. If you can display you are a right match for Dupont's core values there are fair chances you will be hired.

Ion Exchange India Interview FAQs

How many rounds are there in Ion Exchange India Customer Service Manager interview?
Ion Exchange India interview process usually has 4 rounds. The most common rounds in the Ion Exchange India interview process are Aptitude Test, Technical and HR.
What are the top questions asked in Ion Exchange India Customer Service Manager interview?

Some of the top questions asked at the Ion Exchange India Customer Service Manager interview -

  1. Customer care serv...read more
  2. Pakage related questi...read more

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