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Nakheel Customer Service Associate Interview Questions and Answers

Updated 29 Apr 2021

Nakheel Customer Service Associate Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. What are the qualities needed to be a good customer Associate?
  • Q2. Give a good example of your good customer handling.
  • Q3. Tell any bad experience or any bad memory in your previous job
  • Q4. How you handled a bad customer and converted into a happy customer?
  • Ans. 

    I listen to their concerns, empathize with them, and offer a solution that meets their needs.

    • Listen actively to their concerns

    • Empathize with their situation

    • Offer a solution that meets their needs

    • Apologize for any inconvenience caused

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI
  • Q5. Your salary expectation
  • Q6. Why should we hire you in this position?
  • Q7. Why are you interested in this position?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm. Every answer should not be complete what matters is your communication flow and confidence. Give a quick answer and avoid over-thinking because they have other candidates to listen. Carry your smile with you.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

There were MCQs, around 40 questions or so

Round 2 - Case Study 

There was a case study

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

There were MCQs, around 40 questions or so

Round 2 - Case Study 

There was a case study

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self ?
  • Q2. Diff Betn Sales & Marketing
  • Ans. 

    Sales is the process of selling products or services, while marketing is the process of promoting and creating awareness about those products or services.

    • Sales involves direct interaction with customers to persuade them to buy a product or service, while marketing involves creating a brand image and promoting the product or service through various channels.

    • Sales is focused on generating revenue and closing deals, while...

  • Answered by AI

I applied via LinkedIn and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Group Discussion 

You will be asked to give your opinion on any topic,whatever your views are you just say it, be yourself. It is a group discussion you should be prepared for counter opinion.

Round 2 - One-on-one 

(1 Question)

  • Q1. Personal interview about you past experiences, education background etc
Round 3 - HR 

(1 Question)

  • Q1. Many questions will be there

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, stay calm, work on yourself everyday and be better, they will have to select you if what they are looking for. Sale yourself tell them how you gonna benefit the company.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. General Questions- Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Explained the process and asked If I am comfortable with it
Round 3 - Aptitude Test 

60 mins- Email writing and response

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about gaming? What types of games have you played. What are the steps to be followed when game starts lagging
  • Ans. 

    Gaming knowledge and troubleshooting lagging issues

    • I have played various types of games including FPS, RPG, and sports games

    • Steps to follow when game starts lagging include checking system requirements, closing unnecessary programs, updating drivers, and lowering graphics settings

    • In some cases, clearing cache or reinstalling the game may also help

    • It's important to have a basic understanding of computer hardware and sof

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was quit cool. Be relaxed

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Manager
3 salaries
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₹10 L/yr - ₹48 L/yr

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