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Nabard Financial Services Customer Service Executive Interview Questions and Answers

Updated 14 Jul 2024

Nabard Financial Services Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Apne bare me bataye

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service executive

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was based on mathematics and reasoning.

Round 3 - HR 

(2 Questions)

  • Q1. Interview with HR and seniors
  • Q2. Asked about company policy and process
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Future plans of career

I applied via Naukri.com and was interviewed in Nov 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous work experience?
  • Q2. Knowledge about market and product
  • Q3. Marketing and sales strategy to apply for reaching out to the customer and selling the product
  • Ans. 

    A combination of marketing and sales strategies can be used to reach out to customers and sell the product.

    • Identify the target audience and their needs

    • Create a compelling marketing message

    • Utilize various marketing channels such as social media, email marketing, and content marketing

    • Build relationships with customers through personalized communication

    • Offer promotions, discounts, or incentives to attract customers

    • Train s...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Study deeply all the concepts of home loan and related products. Also about the competitive companies and USP of Tata capital housing finance

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Group discussion with 3 person, tell me the details back groud, current job, salary, after this discussion tell the accounting relatad question and customer job experiance and kyc e.t.c.

Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Selection process is very easy, give the interview confidently, strongly, and give the answer after her questions.

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Which was your Last organisation?
Round 3 - One-on-one 

(4 Questions)

  • Q1. Why you want to join our company
  • Q2. How you handle branch escalations?
  • Ans. 

    I handle branch escalations by actively listening to the customer, empathizing with their situation, and finding a solution that meets their needs.

    • Listen to the customer's concerns and complaints

    • Empathize with the customer and acknowledge their frustration

    • Find a solution that meets the customer's needs and resolves the issue

    • Communicate the solution clearly and follow up to ensure customer satisfaction

  • Answered by AI
  • Q3. Whats your notice period in your current organization?
  • Q4. Why you want to change your company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be full prepare what you do in your current organisation and some knowledge about the company in which you are giving interview.

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

    • I have over 5 years of experience in the customer service industry, working in both call center and face-to-face settings.

    • I am skilled in handling customer inquiries, resolving complaints, and providing accurate information about products and services.

    • I have a proven track record of maintaining hig...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - i was a fresher at that time .
it was a college palcement

Interview Questionnaire 

4 Questions

  • Q1. What was your privoice work
  • Ans. 

    I have previous work experience as a Customer Relations Officer.

    • Managed customer inquiries and complaints effectively

    • Built strong relationships with customers to ensure satisfaction

    • Resolved issues and provided solutions in a timely manner

    • Maintained accurate records of customer interactions

    • Collaborated with other departments to address customer needs

    • Implemented strategies to improve customer experience

  • Answered by AI
  • Q2. I have working in presently collection team leader in hdfc bank
  • Q3. I have handling the 20 members executive and 10 location
  • Q4. Hr and regional head DISCUSSION with the my profile and finally selected the jobs

Interview Preparation Tips

Round: Hr shortlist
Experience: Shortlist after that going to chennai final hr interview

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. How many experience and etc other
  • Q2. Which company and working type

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence level best interview facing. Jyada Batane ki jarurat nahi hoti interview me jitna puche utna

I applied via Naukri.com and was interviewed before May 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous experience details.
  • Q2. Selling skills.
  • Q3. Your personal and educational background.
  • Ans. 

    I have a diverse background with a mix of personal and educational experiences.

    • Personal background: I grew up in a small town and have always been passionate about helping others.

    • Educational background: I have a Bachelor's degree in Business Administration with a focus on customer service.

    • Example: During my college years, I worked part-time as a customer service representative at a retail store, where I gained valuable...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, it's too easy to crack interview.

Nabard Financial Services Interview FAQs

How many rounds are there in Nabard Financial Services Customer Service Executive interview?
Nabard Financial Services interview process usually has 1 rounds. The most common rounds in the Nabard Financial Services interview process are HR.
How to prepare for Nabard Financial Services Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Nabard Financial Services. The most common topics and skills that interviewers at Nabard Financial Services expect are Advanced Excel, Android, Back Office, Case and Clustering.

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Nabard Financial Services Customer Service Executive Interview Process

based on 4 interviews

Interview experience

4.5
  
Good
View more
Nabard Financial Services Customer Service Executive Salary
based on 59 salaries
₹2.1 L/yr - ₹4.7 L/yr
20% more than the average Customer Service Executive Salary in India
View more details

Nabard Financial Services Customer Service Executive Reviews and Ratings

based on 30 reviews

4.3/5

Rating in categories

3.9

Skill development

3.9

Work-life balance

4.0

Salary

3.6

Job security

4.1

Company culture

3.6

Promotions

3.9

Work satisfaction

Explore 30 Reviews and Ratings
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