Mustang Enterprises Business Relation Executive Interview Questions and Answers

Q1. Our personal details mentioned
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Q2. Our skills & technical knowledge
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Q3. Our experience of this field
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Q4. Academic skills
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Q5. Decision making
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Q6. Problem solving
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Q7. Critical thinking
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Business related questions

Q1. Parsal inquiry and last company activity
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Q1. Previous professional role and experience
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Q2. Previous process experience and role
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Q1. How to handle negotiation in sales
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Negotiation in sales requires active listening, understanding needs, building rapport, and finding win-win solutions.
• Listen actively to the client's needs and concerns

• Understand the client's priorities and budget constraints

• Build rapport and trust with the client to create a positive relationship

• Focus on finding win-win solutions that benefit both parties

• Be prepared to compromise but also know your bottom line
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Q2. Industry knowledge and challenges
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Q1. Basic self introduction
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Q2. Last company KRA
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My last company KRA was to increase client retention by 15% within one year.
• Developed personalized client engagement strategies

• Analyzed client feedback to identify areas for improvement

• Implemented loyalty programs to incentivize repeat business
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Q1. Why did you choose hyundai company?
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Q2. What do you know about the motor line?
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The motor line refers to a range of products related to motors and motor vehicles.
• The motor line includes products such as engines, transmissions, and other components for vehicles.

• It may also include accessories and parts for maintenance and repair of motors.

• Companies like Ford, Toyota, and General Motors have their own motor lines.

• Motor line products are essential for the automotive industry and transportation sector
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Q3. Where have you worked before?
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Q1. What is the CDI score of sales .
Ans. 
CDI score of sales measures the effectiveness of sales representatives in converting leads into customers.
• CDI stands for Conversion Rate of Incoming leads

• It is calculated by dividing the number of converted leads by the total number of incoming leads and multiplying by 100

• A high CDI score indicates that sales representatives are effectively converting leads into customers

• Example: If 50 out of 100 incoming leads are con...read more
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Q2. What is the diff between customer satisfaction and customer retention
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Customer satisfaction is the perception of customers about a product or service, while customer retention is the ability of a company to keep customers coming back.
• Customer satisfaction is a measure of how happy or content customers are with a product or service.

• Customer retention is the ability of a company to keep customers coming back for repeat business.

• Customer satisfaction can be influenced by factors like qualit...read more
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