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Dell Customer Relationship Manager Interview Questions and Answers

Updated 17 Oct 2021

Dell Customer Relationship Manager Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Sep 2021. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. IMPACT OF COVID ON ENVIRONMENT
  • Ans. 

    The COVID-19 pandemic has had a significant impact on the environment.

    • Reduction in air pollution due to decreased industrial activity and travel

    • Improvement in water quality as a result of reduced pollution and waste

    • Increase in wildlife sightings in urban areas during lockdowns

    • Shift towards remote work and digital communication reducing carbon emissions

    • Challenges in waste management due to increased use of single-use it

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I SPOKE ABOUT COVID IMPACT ON ENVIRONMENT FOR 40 SECS. WHILE TALKING BE PATIENT,TALK SLOWLY,CLEARLY AND BIT LOUDLY. DO NOT BE HURRY TO FINISH SENTENCES.

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Any questions choice

Round 3 - Technical 

(4 Questions)

  • Q1. Support with any
  • Q2. Types any questions
  • Q3. Machine related
  • Q4. Breakers transformer model
Round 4 - Assignment 

Any title explain full and

Round 5 - HR 

(1 Question)

  • Q1. Hr any questions suitable department

Interview Preparation Tips

Interview preparation tips for other job seekers - Company well in the call from may be number XXXXX

I was interviewed in Apr 2017.

Interview Questionnaire 

4 Questions

  • Q1. Full form of iTr
  • Ans. 

    iTr stands for Intelligent Ticket Routing.

    • iTr is a system used in customer relationship management to efficiently route customer support tickets to the appropriate agents or departments.

    • It uses intelligent algorithms and rules to automatically assign tickets based on factors like agent availability, expertise, and workload.

    • iTr helps streamline ticket management, reduce response times, and improve customer satisfaction.

    • ...

  • Answered by AI
  • Q2. Full form of tds
  • Ans. 

    TDS stands for Tax Deducted at Source.

    • TDS is a system introduced by the Indian government to collect taxes at the source of income.

    • It is a method of deducting tax from payments made to individuals or companies.

    • The person or entity making the payment is responsible for deducting the tax and depositing it with the government.

    • TDS is applicable to various types of income such as salaries, interest, rent, commission, etc.

    • Th...

  • Answered by AI
  • Q3. How many times in a year itr can be filed
  • Ans. 

    The number of times an ITR can be filed in a year depends on the type of taxpayer and the applicable tax laws.

    • For individuals and Hindu Undivided Families (HUFs), the ITR can be filed once in a year.

    • For businesses and companies, the ITR can be filed multiple times in a year, usually on a quarterly or annual basis.

    • The specific frequency of filing ITRs depends on the turnover, nature of business, and other factors.

    • For ex...

  • Answered by AI
  • Q4.  tds is dedicated on

Interview Preparation Tips

Round: HR Interview
Experience: Good conversation happens between me and h. R and they have checked my confidence level plus very helpful and respective team they have.
Tips: Read all tax related terminologies.

Skills: Finance Basics
College Name: Acropolis faculty of management and research
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Any questions choice

Round 3 - Technical 

(4 Questions)

  • Q1. Support with any
  • Q2. Types any questions
  • Q3. Machine related
  • Q4. Breakers transformer model
Round 4 - Assignment 

Any title explain full and

Round 5 - HR 

(1 Question)

  • Q1. Hr any questions suitable department

Interview Preparation Tips

Interview preparation tips for other job seekers - Company well in the call from may be number XXXXX
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about your self Why do you want to work with the company
  • Q2. Tell me about a time when you disagree with someone at work
  • Q3. What are you long term career goal
  • Q4. What are your goals for self improvement
  • Q5. Whatis your dream company like

Interview Preparation Tips

Interview preparation tips for other job seekers - Act kindly to everyone…
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Job Fair and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Any times from online colling available
  • Q2. Any times any questions
  • Q3. Any time any questions , and we are also ready to answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company good opportunity don't miss the job , we are not my ss the chance from Haier appliance

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why should we hire you
  • Q2. Why you chose haier appliences

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be polite be true

I was interviewed in Apr 2017.

Interview Questionnaire 

4 Questions

  • Q1. Full form of iTr
  • Ans. 

    iTr stands for Intelligent Ticket Routing.

    • iTr is a system used in customer relationship management to efficiently route customer support tickets to the appropriate agents or departments.

    • It uses intelligent algorithms and rules to automatically assign tickets based on factors like agent availability, expertise, and workload.

    • iTr helps streamline ticket management, reduce response times, and improve customer satisfaction.

    • ...

  • Answered by AI
  • Q2. Full form of tds
  • Ans. 

    TDS stands for Tax Deducted at Source.

    • TDS is a system introduced by the Indian government to collect taxes at the source of income.

    • It is a method of deducting tax from payments made to individuals or companies.

    • The person or entity making the payment is responsible for deducting the tax and depositing it with the government.

    • TDS is applicable to various types of income such as salaries, interest, rent, commission, etc.

    • Th...

  • Answered by AI
  • Q3. How many times in a year itr can be filed
  • Ans. 

    The number of times an ITR can be filed in a year depends on the type of taxpayer and the applicable tax laws.

    • For individuals and Hindu Undivided Families (HUFs), the ITR can be filed once in a year.

    • For businesses and companies, the ITR can be filed multiple times in a year, usually on a quarterly or annual basis.

    • The specific frequency of filing ITRs depends on the turnover, nature of business, and other factors.

    • For ex...

  • Answered by AI
  • Q4.  tds is dedicated on

Interview Preparation Tips

Round: HR Interview
Experience: Good conversation happens between me and h. R and they have checked my confidence level plus very helpful and respective team they have.
Tips: Read all tax related terminologies.

Skills: Finance Basics
College Name: Acropolis faculty of management and research

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