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mPokket Customer Support Executive Interview Questions and Answers for Freshers

Updated 4 Nov 2024

mPokket Customer Support Executive Interview Experiences for Freshers

1 interview found

Customer Support Executive Interview Questions & Answers

user image Sourav Raha

posted on 2 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Why should we hire you ?
    • Add your answer

Interview Preparation Tips

Topics to prepare for mPokket Customer Support Executive interview:
  • Basic English

Top trending discussions

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Sammaan Capital Limited user image Anonymous

posted on 2 May 2020

I applied via Naukri.com and was interviewed before May 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous experience details.
    • Add your answer
  • Q2. Selling skills.
    • Add your answer
  • Q3. Your personal and educational background.
  • Ans. 

    I have a diverse background with a mix of personal and educational experiences.

    • Personal background: I grew up in a small town and have always been passionate about helping others.

    • Educational background: I have a Bachelor's degree in Business Administration with a focus on customer service.

    • Example: During my college years, I worked part-time as a customer service representative at a retail store, where I gained valuable...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, it's too easy to crack interview.

Customer Support Executive Interview Questions & Answers

BA Continuum user image Anonymous

posted on 15 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy to clear and nothing to worry

Round 3 - Aptitude Test 

Easy to clear and nothing to worry

Round 4 - HR 

(3 Questions)

  • Q1. What was last salary
    • Add your answer
  • Q2. Where do you stay and what is your current location
    • Add your answer
  • Q3. How much salary so you expect
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack and nothing to worry. I will join for sure

Sales Executive Interview Questions & Answers

Kotak Mahindra Prime user image Anonymous

posted on 18 Aug 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was working in same group of company and once my superior informed me that I need to shift in other groups company for new developments and from next day I joined on new role without any question
Tips: Confidence is only helping

College Name: Gujarat University

Sales Executive Interview Questions & Answers

Bajaj Housing Finance user image Anonymous

posted on 5 Nov 2020

I appeared for an interview in Oct 2020.

Interview Questionnaire 

5 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. Strengths
    • Add your answer
  • Q3. What do you know about our company
    • Add your answer
  • Q4. Why u are looking job
    • Add your answer
  • Q5. Siblings
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Sales Executive Interview Questions & Answers

Kotak Mahindra Prime user image NITIN KANGRA

posted on 13 Feb 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Aptitude Test 

They will essentially evaluate your behavior and knowledge related to the specific jobs.

Round 2 - Presence 

(3 Questions)

  • Q1. Want to know how much you need this job?
  • Ans. 

    I am highly motivated and passionate about sales, and I believe this job aligns perfectly with my career goals.

    • I have a proven track record of exceeding sales targets in my previous roles

    • I have invested time and effort in researching the company and its products/services

    • I am excited about the opportunity to contribute to the growth of the company

    • Answered by AI
    Add your answer
  • Q2. What is your experience in this field?
  • Ans. 

    I have over 10 years of experience in sales, with a proven track record of exceeding targets and building strong client relationships.

    • 10+ years of sales experience

    • Consistent track record of exceeding targets

    • Strong client relationship building skills

    • Answered by AI
    Add your answer
  • Q3. What can you share about your family background and qualifications?
  • Ans. 

    I come from a family with a strong sales background and have qualifications in business administration.

    • Family has a history of successful sales professionals

    • Qualifications in business administration

    • Experience working in sales roles

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything will be fine if you possess some knowledge and experience in field sales along with persuasive skills. How can you effectively sell your products and policies?

Sales Executive Interview Questions & Answers

Kotak Mahindra Prime user image Anonymous

posted on 28 Jan 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Sales Executive Interview Questions & Answers

Kotak Mahindra Prime user image MANIRATHNAM J

posted on 15 Mar 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Only reference and relevant experience or freshers also ok
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. 1.why are you relieving current company 2. Product knowledge must 3.Poor family background is positive 4. collection team recommendation not consider in sales manager.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - product knowledge must,

Sales Executive Interview Questions & Answers

Kotak Mahindra Prime user image Anonymous

posted on 1 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Assignment 

Work experience and many more

Round 3 - Telephonic Call 

(2 Questions)

  • Q1. What is your salary expectation?
    • Add your answer
  • Q2. Why you leave your last job?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing

Sales Executive Interview Questions & Answers

Kotak Mahindra Prime user image Anonymous

posted on 17 Feb 2022

I applied via Referral and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What method will be using to cover the customer the previous finance.
  • Ans. 

    I will use a consultative approach to understand their previous finance and offer tailored solutions.

    • Ask open-ended questions to understand their previous finance

    • Listen actively to their responses and concerns

    • Offer tailored solutions based on their specific needs

    • Provide clear and concise explanations of the solutions

    • Follow up to ensure their satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic on interview time.
Don't shy to speak in English ,others what they thinking for you simply what you know just tell him.
Time keep up mainly.
Day by day developed your knowledge.
More about working at mPokket

mPokket Interview FAQs

How many rounds are there in mPokket Customer Support Executive interview for freshers?
mPokket interview process for freshers usually has 2 rounds. The most common rounds in the mPokket interview process for freshers are HR.

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mPokket Customer Support Executive Interview Process for Freshers

based on 1 interview

Interview experience

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Excellent
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mPokket Customer Support Executive Salary
based on 20 salaries
₹1.2 L/yr - ₹2.2 L/yr
42% less than the average Customer Support Executive Salary in India
View more details

mPokket Customer Support Executive Reviews and Ratings

based on 6 reviews

3.2/5

Rating in categories

3.1

Skill development

2.9

Work-life balance

3.1

Salary

3.9

Job security

3.1

Company culture

2.8

Promotions

3.2

Work satisfaction

Explore 6 Reviews and Ratings
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