Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Mphasis Team. If you also belong to the team, you can get access from here

Mphasis Verified Tick

Compare button icon Compare button icon Compare
3.4

based on 8.5k Reviews

Play video Play video Video summary

Filter interviews by

Mphasis Customer Service Associate Interview Questions and Answers

Updated 7 Apr 2022

Mphasis Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image

posted on 7 Apr 2022

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
Round 2 - Aptitude Test 

Scene at Hospital

Round 3 - Behavioral 

(1 Question)

  • Q1. Why should i get you on board?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite and calm. Be real and honest.

Interview questions from similar companies

Senior Associate Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 20 Aug 2021

I applied via Campus Placement and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. They will check with your Stability.
    • Add your answer
  • Q2. They will check with our communication by asking to tell about ourselves.
    • Add your answer
  • Q3. By given a General topic, you have to discuss about it for 1-2 minutes.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Good with your communication skills.

Customer Service Associate Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 16 Dec 2020

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. General questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job for freshers

Senior Associate Interview Questions & Answers

Publicis Sapient user image Anonymous

posted on 19 May 2021

I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. First round : 3 hours API coding round which tests you for your ability to code, coding style , coding design, test cases, etc
    • Add your answer
  • Q2. Second Round : Java concepts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are appearing for Java Backend Developer role, please prepare the Java concepts very well. Having experience with AWS, Kubernetes, Kafka, etc does help.

Senior Associate Interview Questions & Answers

Publicis Sapient user image Anonymous

posted on 4 May 2019

I applied via Naukri.com and was interviewed in Jun 2018. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. You will be asked around 12 questions regarding your technical knowledge, you need to answer them yes or no, 70 to 80% correct is passing marks
    • Add your answer
  • Q2. Behavioral test on computer
    • Add your answer
  • Q3. Package discussion
    • Add your answer
  • Q4. Technical questions maybe with some scenarios.
    • Add your answer

Interview Preparation Tips

General Tips: Be confident and keep on doing conversation with the interviewer. If they find you that you can handle any situation then it doesn't matter even if you are not able to answer some technical questions. So make them believe you can. After every answer you give, elaborate it with some example or scenario you have faced.
Skills: Confidence, Communication, Analytical Skills, Leadership
Duration: <1 week

Senior Associate Interview Questions & Answers

Publicis Sapient user image Anonymous

posted on 31 Jul 2021

I applied via Company Website and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself?
    • Add your answer
  • Q2. Defect life cycle and testing life cycle
    • Add your answer
  • Q3. Scenario
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and stick to your answer, there is nothing write or wrong in the interview world. Your experiences are your own experiences, they may not match other's experience. The person who is on the other side of the table knows this well.

Customer Service Associate Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 17 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Your preferred game and how to play it
  • Ans. 

    My preferred game is chess.

    • Chess is a strategic board game played between two players.

    • The objective is to checkmate the opponent's king, putting it under attack with no possible move to escape.

    • Each player starts with 16 pieces: one king, one queen, two rooks, two knights, two bishops, and eight pawns.

    • The game involves planning moves, anticipating the opponent's strategy, and making tactical decisions.

    • Chess requires cri...

    • Answered by AI
    View 12 more answers
  • Q2. Tell me about yourself
    • View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep talking , dont feel judged . Let your mind be free , if it is your destiny you will get it . One and only rule to follow is never stutter and congratulations, you can work in that shit hole of a company.

Senior Associate Interview Questions & Answers

DXC Technology user image Anonymous

posted on 3 Feb 2022

I applied via Instahyre and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - HR 

(4 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer what you know instead of making up.

Senior Associate Interview Questions & Answers

LTIMindtree user image Anonymous

posted on 22 May 2020

I applied via Company Website and was interviewed in Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Self Introduction and Technical Knowledge about my work.
    • Add your answer
  • Q2. Situation Handling ability and Inter communication skills
    • Add your answer
  • Q3. Software skills and inter personal skills
    • Add your answer
  • Q4. Other aptitudes about the working environment
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your appearance and gather fullest knowledge into your working area.listen to all get useful advice but make decision on yoir own.

Senior Associate Interview Questions & Answers

Nagarro user image Anonymous

posted on 1 Jan 2020

Interview Questionnaire 

3 Questions

  • Q1. Inevitable consisted of 4 round :-
    • Add your answer
  • Q2. One such question i remember was no of possible decoding of a given integer string. Ex - If a-1, b-2, c-3, ... Z - 26 Then 123 can be written as ABC, LC, AW
    • View 1 more answer
  • Q3. 3) MCQ - it consisted of multiple choice questions from android and java domain. The level was medium. 4) Manager round - asked questions about my project and technologies used. Gave me a problem relate...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice Algorithms
More about working at Mphasis

Mphasis Interview FAQs

How many rounds are there in Mphasis Customer Service Associate interview?
Mphasis interview process usually has 3 rounds. The most common rounds in the Mphasis interview process are HR, Aptitude Test and Behavioral.

Tell us how to improve this page.

Mphasis Interviews By Designations

Interview Questions for Popular Designations

Customer Service Associate Interview Questions from Similar Companies

Sutherland Global Services Customer Service Associate Interview Questions
3.6
 • 33 Interviews
IGT Solutions Customer Service Associate Interview Questions
3.3
 • 11 Interviews
FIS Customer Service Associate Interview Questions
3.9
 • 7 Interviews
Amazon Web Services Customer Service Associate Interview Questions
3.9
 • 3 Interviews
eClerx Customer Service Associate Interview Questions
3.3
 • 2 Interviews
Hexaware Technologies Customer Service Associate Interview Questions
3.5
 • 1 Interview
NTT Data Customer Service Associate Interview Questions
3.8
 • 1 Interview
Kyndryl Customer Service Associate Interview Questions
4.0
 • 1 Interview
View all

Fast track your campus placements

Lovely Professional University (LPU) Placement Questions
3 Interviews
Jawaharlal Nehru Technological University (JNTU) Placement Questions
2 Interviews
Sastra University Placement Questions
2 Interviews
Sathyabama University Placement Questions
2 Interviews
Annamacharya Institute of Technology & Science, Kadapa Placement Questions
2 Interviews
G Pulla Reddy Engineering College, Kurnool Placement Questions
1 Interview
West Bengal University of Technology (WBUT) Placement Questions
1 Interview
View all
Mphasis Customer Service Associate Salary
based on 70 salaries
₹1.8 L/yr - ₹4.3 L/yr
8% more than the average Customer Service Associate Salary in India
View more details

Mphasis Customer Service Associate Reviews and Ratings

based on 12 reviews

3.1/5

Rating in categories

2.8

Skill development

2.7

Work-life balance

2.7

Salary

3.0

Job security

2.7

Company culture

2.6

Promotions

2.7

Work satisfaction

Explore 12 Reviews and Ratings
Mphasis Salaries in India
Software Engineer
6.4k salaries
unlock blur

₹2 L/yr - ₹9.5 L/yr

Senior Software Engineer
5.7k salaries
unlock blur

₹6 L/yr - ₹23.6 L/yr

Associate Software Engineer
4.7k salaries
unlock blur

₹2 L/yr - ₹6 L/yr

Module Lead
2.4k salaries
unlock blur

₹9.5 L/yr - ₹35 L/yr

Transaction Processing Officer
2.3k salaries
unlock blur

₹1.4 L/yr - ₹4.5 L/yr

Explore more salaries
Compare Mphasis with

Cognizant

3.7
Compare

Wipro

3.7
Compare

Accenture

3.8
Compare

TCS

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview