Motherson Automotive Technologies and Engineering Department Manager Interview Questions and Answers

To solve customer problems, listen actively, empathize, offer solutions, and follow up.

• Listen actively to the customer's problem and ask clarifying questions.

• Empathize with the customer and acknowledge their frustration.

• Offer solutions that address the customer's specific needs and concerns.

• Follow up with the customer to ensure their problem has been resolved to their satisfaction.

• Train and empower employees to handle ...read more

My positive point is my ability to effectively communicate and collaborate with team members.

• Strong communication skills

• Excellent collaboration abilities

• Ability to build and maintain positive relationships

• Active listening skills

• Effective problem-solving and conflict resolution

• Adaptability and flexibility

• Positive attitude and motivation

• Leadership qualities