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Moris Media Senior Accounts Manager Interview Questions, Process, and Tips

Updated 15 Aug 2024

Moris Media Senior Accounts Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(10 Questions)

  • Q1. Can you describe a time when you managed a particularly challenging client relationship? How did you handle it?
  • Q2. How do you prioritize and manage multiple accounts with conflicting deadlines?
  • Ans. 

    I prioritize accounts based on urgency and importance, utilizing time management tools and effective communication.

    • I assess the deadlines for each account and prioritize based on urgency and importance.

    • I use time management tools such as calendars, to-do lists, and project management software to stay organized.

    • I communicate with clients to manage expectations and negotiate deadlines when necessary.

    • I delegate tasks to t...

  • Answered by AI
  • Q3. Describe a situation where you had to convince a client to accept a proposal or strategy they were initially resistant to. What was your approach?
  • Q4. What metrics do you consider most important for measuring account performance and success?
  • Ans. 

    Key metrics for measuring account performance include revenue growth, customer retention rate, and average deal size.

    • Revenue growth: Indicates the overall financial health of the account and the effectiveness of sales strategies.

    • Customer retention rate: Reflects customer satisfaction and loyalty, as well as the ability to maintain long-term relationships.

    • Average deal size: Shows the value of each transaction and the po...

  • Answered by AI
  • Q5. How do you stay updated with industry trends and ensure your strategies are aligned with the latest developments?
  • Q6. Describe a time when you had to deal with a major account issue. What steps did you take to resolve it and what was the outcome?
  • Ans. 

    I had to deal with a major account issue by identifying the root cause, communicating with the client, and implementing a solution.

    • Identified the root cause of the account issue

    • Communicated effectively with the client to understand their concerns

    • Implemented a solution to resolve the issue

    • Followed up with the client to ensure satisfaction and prevent future issues

  • Answered by AI
  • Q7. How do you approach setting and managing client expectations to avoid misunderstandings and ensure satisfaction?
  • Ans. 

    I approach setting and managing client expectations by clearly communicating deliverables, timelines, and potential challenges.

    • Establish open communication channels with clients to understand their needs and expectations

    • Set realistic goals and timelines based on client requirements and company capabilities

    • Regularly update clients on project progress and address any concerns or changes promptly

    • Provide clear documentatio...

  • Answered by AI
  • Q8. In your opinion, what is the biggest challenge facing account managers today, and how would you address it?
  • Ans. 

    The biggest challenge facing account managers today is adapting to rapidly changing technology and data management systems.

    • Keeping up with advancements in technology and software

    • Managing and analyzing large amounts of data efficiently

    • Ensuring data security and compliance with regulations

    • Balancing automation with personalized client interactions

  • Answered by AI
  • Q9. Can you give an example of a time when you had to make a difficult decision that affected an account or client relationship? What was your reasoning and the result?
  • Q10. How do you ensure effective communication and collaboration within your team to achieve account goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - Build Strong Communication Skills: As a Senior Account Manager, effective communication is crucial. Develop your ability to clearly articulate ideas, negotiate with clients, and manage expectations.

Gain Relevant Experience: Ensure you have solid experience in account management, project management, or a related field. Experience in handling client accounts, managing multiple projects, and leading teams is highly valuable.

Understand Client Needs: Develop the ability to understand and anticipate client needs. This involves active listening, asking insightful questions, and providing tailored solutions to meet their business objectives.

Showcase Leadership Abilities: Highlight your experience in leading teams, mentoring junior staff, and driving projects to successful completion. Demonstrating leadership skills is essential for a senior role.

Develop Strategic Thinking: Be prepared to discuss how you've developed and implemented strategies that benefited clients or your previous employers. Strategic thinking is crucial for managing high-profile accounts and driving business growth.

Stay Organized: Senior Account Managers juggle multiple tasks and projects. Demonstrate your ability to stay organized and manage your time effectively. Proficiency in project management tools can be a plus.

Build Relationships: Networking and relationship-building are key in account management. Show that you can build and maintain strong relationships with clients, stakeholders, and team members.

Show Results: Be ready to provide concrete examples of how you've achieved results in previous roles. Quantify your achievements in terms of increased revenue, improved client satisfaction, or successful project completions.

Be Adaptable: The role of a Senior Account Manager often requires adapting to changing client needs and market conditions. Show your ability to be flexible and adjust strategies as needed.

Continuous Learning: Stay updated with industry trends, best practices, and new tools. Showing a commitment to continuous learning demonstrates your dedication to staying relevant and effective in your role.

By focusing on these areas, you can position yourself as a strong candidate for a Senior Account Manager position and increase your chances of securing the role.

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Resume, achievements, market dynamics
  • Q2. Case studies on Market operations , targets achievements

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, Answer politely and clearly...Dont beat on the bush
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Case Study 

Presentation on client

Round 2 - HR 

(2 Questions)

  • Q1. How many client have you managed
  • Ans. 

    I have managed over 50 clients in my previous role as an Accounts Manager.

    • Managed over 50 clients in previous role

    • Developed strong relationships with clients

    • Provided personalized service to meet client needs

  • Answered by AI
  • Q2. 10 clients overall and got great result. Overall successful stint

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. Ctr Definition in Google ads
  • Q2. Cpa formula I'm google ads
  • Q3. No questions answered
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical expertise was checked.
  • Q2. Too many questions too be detailed here

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, confident and don't be nervous. This is where you tend to make mistakes.
Ensure your resume is updated well with all formatting in place, grammatically correct and accurate to your current standing.
Research well - the company and the job you are applying for.
Know the technicalities of the role you are applying for.
Lying gets you nowhere, so be honest, as most often than not the interviewer can read through your lies.

I applied via Referral and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Works experience product knowledge area knowledge
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion policies joining formalities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident must have geographical knowledgeable
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Case Study 

Nike Marketing in India - Online and Offline

Round 2 - Assignment 

Nike Marketing in India - Online and Offline - What would they choose, why, and how would they execute it? Percentage-wise.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have clarity in Adtech space and its terminologies

Interview Questionnaire 

3 Questions

  • Q1. N a line where words are separated by spaces, , and capitalize first letter of the reversed word. Other letters of the word should be in small. Input : “how are you?” → Output: “Woh Era ?uoy”
  • Ans. 

    The program capitalizes the first letter of each reversed word in a sentence.

    • Split the sentence into an array of words using space as a delimiter.

    • Reverse each word in the array and capitalize the first letter.

    • Join the modified words back into a sentence.

  • Answered by AI
  • Q2. He second question reduced to finding maximum weight matching in a bipartite graph. Not many people would have done this (maybe none)
  • Q3. There are 2 sets of countries. One set will donate clothes (something of this sort) and anotherset will accept clothes. A country can be in only 1 of the sets. The amount of clothes donated is also given. ...

Interview Preparation Tips

Round: Test
Experience: There were about 20 MCQs (30 minutes) to be done after the coding section. MCQs were totally nonsense. Can be done in 10 mins.For coding section 60 mins.  It was hosted on Hackerrank.
Duration: 90 minutes
Total Questions: 2

Round: Technical Interview
Experience: After this, selected candidates were interviewed that consists of 4 rounds and discussion was mostly on your CV and data structure problems.

General Tips: Be honest with your interviewer. If you are not comfortable in 1 topic, tell your interviewer honestly. Do well in other areas. Look for hints from the interviewer if you get stuck. They want to see how you approach a problem.
Skills: Algortihm, Data structure
College Name: IIT DELHI

Interview Questionnaire 

2 Questions

  • Q1. Little discussion on my project
  • Q2. Given a chessboard and the initial position of horse. If “n” is the number of steps the horse can make then what is probability that it goes out of board ?
  • Ans. 

    Probability of a horse going out of a chessboard in 'n' steps.

    • The total number of possible moves for a horse is 8.

    • The probability of going out of the board depends on the position of the horse.

    • For example, if the horse is at a corner, the probability of going out of the board is higher.

    • The probability can be calculated using combinatorics and geometry.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: They did not expect any code in this round. An algo or pseudo code is fine.



1) You are given 2 vessels with capacity M liters and N liters capacity and infinite supply of water. You need to find the minimum number of steps required to get P liters. Any of the below action is considered a step



     a) Filling vessel with water



     b) Emptying vessel



     c) Pouring water from one vessel to another vessel.



2) Given n sets each containing m integers. You need to create MinDiff set by picking exactly 1 element from each set. The difference between the maximum and minimum elements in the MinDiff set should be minimum.



eg: for the sets {30, 20, 10, 40},{ 22, 33, 44, 99},{ 16, 17, 18, 19} min diff set is {19, 20, 22}. Max and min elements in MinDiff set are 22 and 19 and their difference is 3.

Round: Technical Interview
Experience: 1) you will be given the binary representation of the numbers in the form of 2D array.eg: r1- 00001

r2- 00100

r3- 01010

r4- 00110

r5- 00111 This means the elements are 1, 4, 10 , 6 and 7.

A number “n” is given. Let us say that n can be formed by doing bitwise OR operation on rows of given matrix. What is the minimum number of rows that needs to be deleted from the matrix so that “n” can never be formed by doing the OR of the rows.

If n is 14(01110) then it can be formed by doing r2|r3 or r3|r4. You can prevent n formation either by deleting {r2,r4} or {r3}. But {r3} has least number of elements so it is the required set.2) Find the average of mid 50% of elements in the running stream of integersI have not cleared round-II so no further questions.

College Name: IIT GANDHINAGAR

Interview Questionnaire 

3 Questions

  • Q1. Algorithms on arrays and strings (coding)
  • Ans. 

    Algorithms for manipulating arrays and strings in coding

    • Use sorting algorithms like quicksort and mergesort for arrays

    • Use string manipulation functions like substring and replace for strings

    • Use dynamic programming for optimizing solutions to array and string problems

  • Answered by AI
  • Q2. Distributed Database Design
  • Q3. Large scale Ad Server Design
  • Ans. 

    Designing a large scale Ad Server

    • Use distributed systems for scalability

    • Implement caching for faster ad delivery

    • Ensure high availability and fault tolerance

    • Use real-time bidding for efficient ad placement

    • Implement fraud detection mechanisms

    • Ensure compliance with privacy regulations

  • Answered by AI

Interview Preparation Tips

Round: Interview
Experience: They tested on thought-process during design problems. What problems are with the current solution I suggested and how to improve it...
Tips: Hints from interviewer are very helpful
Keep talking while you are thinking

Skills: Algorithms, Thinking Skills, Coding
College Name: IIT KHARAGPUR

Skills evaluated in this interview

Moris Media Interview FAQs

How many rounds are there in Moris Media Senior Accounts Manager interview?
Moris Media interview process usually has 1 rounds. The most common rounds in the Moris Media interview process are HR.
What are the top questions asked in Moris Media Senior Accounts Manager interview?

Some of the top questions asked at the Moris Media Senior Accounts Manager interview -

  1. How do you approach setting and managing client expectations to avoid misunders...read more
  2. In your opinion, what is the biggest challenge facing account managers today, a...read more
  3. How do you prioritize and manage multiple accounts with conflicting deadlin...read more

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Moris Media Senior Accounts Manager Interview Process

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Excellent
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