Microgene Diagnostic Systems Area Business Manager Interview Questions and Answers

The first step in a sales call is to establish rapport with the prospect.

• Introduce yourself and your company

• Build a connection by finding common ground or showing genuine interest

• Ask open-ended questions to understand the prospect's needs and challenges

• Listen actively and attentively to the prospect's responses

• Establish trust and credibility

• Set the agenda for the sales call

Availability refers to the state of being present and ready for use or purchase.

• Availability is important in sales and marketing as it determines whether a product or service can be obtained by a customer.

• It can refer to the availability of a product in stock or the availability of a sales representative to answer questions.

• Availability can also refer to the accessibility of a website or app for users.

• Examples of avail...read more

PSR stands for Problem-Solution-Result, a sales methodology that focuses on identifying customer problems and offering solutions.

• PSR is a sales methodology that helps salespeople to identify customer problems and offer solutions

• It involves three steps: Problem, Solution, and Result

• In the Problem step, the salesperson identifies the customer's pain points

• In the Solution step, the salesperson offers a solution to the cus...read more

100% fill rate refers to the percentage of orders that are fulfilled completely without any items missing.

• It is a measure of how well a company is able to meet customer demand.

• A 100% fill rate means that all items in an order are available and shipped to the customer.

• If even one item is missing, the fill rate drops below 100%.

• A high fill rate is important for customer satisfaction and repeat business.