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Meta Tpm Manager Interview Questions and Answers
Meta Tpm Manager Interview Experiences
1 interview found
Anonymous
Selected
(3 Questions)
- Q1. Tell me about your experience under 2 mins
- Q2. Tell me about a critical program which had multiple issues?
- Ans.
Implemented a critical software upgrade with multiple bugs affecting production.
Identified bugs through thorough testing and analysis.
Collaborated with development team to prioritize and resolve issues.
Implemented temporary workarounds to minimize impact on production.
Conducted post-mortem analysis to prevent similar issues in future upgrades.
- Q3. Tell me an example of a program where you failed ?
- Ans.
I failed to implement a preventive maintenance program due to lack of buy-in from the team.
Lack of clear communication about the benefits of the program
Resistance from team members who preferred reactive maintenance
Inadequate training and support for team members to adapt to the new program
Skills evaluated in this interview
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Interview questions from similar companies
Shubham Kumar Sah
(2 Questions)
- Q1. Why do you want to join lido
- Q2. Its an emerging company
Interview Preparation Tips
I applied via Company Website and was interviewed before Dec 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Why you want to join this company?
- Q2. What are the most important aspect of customer service?
- Ans.
The most important aspects of customer service are empathy, responsiveness, and problem-solving.
Empathy towards customers' needs and concerns
Responsiveness to customers' inquiries and complaints
Problem-solving skills to resolve issues and provide solutions
Clear communication and active listening
Personalization of service to meet individual needs
Consistency in service quality
Timeliness in addressing customer needs
Going
- Q3. How will you handle an irritated customer?
- Ans.
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their complaints
Empathize with their situation
Offer a solution to their problem
Remain calm and professional
Apologize for any inconvenience caused
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