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I applied via LinkedIn and was interviewed in Apr 2024. There was 1 interview round.
I manage escalations by addressing the issue promptly, listening to the customer's concerns, finding a resolution, and following up to ensure satisfaction.
Address the issue promptly to prevent further escalation
Listen actively to the customer's concerns and empathize with their situation
Find a resolution that satisfies both the customer and the company
Follow up with the customer to ensure their satisfaction and prevent
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posted on 16 Jan 2023
I applied via Naukri.com and was interviewed before Jan 2022. There were 3 interview rounds.
I was interviewed before May 2016.
posted on 16 Jan 2023
I applied via Naukri.com and was interviewed before Jan 2022. There were 3 interview rounds.
I was interviewed before May 2016.
Interview experience
based on 1 review
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Senior Business Analyst
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Business Strategy Manager
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Senior Associate
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| ₹4 L/yr - ₹11 L/yr |
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| ₹3 L/yr - ₹7 L/yr |
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