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Merkle Sokrati Assistant Manager Interview Questions and Answers
Merkle Sokrati Assistant Manager Interview Experiences
1 interview found
Anonymous
I applied via LinkedIn and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. How you manage escalations
- Ans.
I manage escalations by addressing the issue promptly, listening to the customer's concerns, finding a resolution, and following up to ensure satisfaction.
Address the issue promptly to prevent further escalation
Listen actively to the customer's concerns and empathize with their situation
Find a resolution that satisfies both the customer and the company
Follow up with the customer to ensure their satisfaction and prevent
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Interview questions from similar companies
(2 Questions)
- Q1. Types of accounts have you worked on so far?
- Ans.
I have worked on various types of accounts including retail, corporate, and investment accounts.
Retail accounts - managing individual customer accounts for everyday banking needs
Corporate accounts - handling accounts for businesses and organizations
Investment accounts - overseeing accounts for investments and financial planning
- Q2. Strategies you have been a part of and thought process for making them the way they were made
(1 Question)
- Q1. Tell me about yourself
Selected
I applied via Walk-in and was interviewed before Jun 2022. There were 3 interview rounds.
General grammar questions for checking the english proficiency of the candidates
(3 Questions)
- Q1. You'll have a direct one on one with the elad and they will enquire about yourself and your skills, especially they will check your communication skills
- Q2. What is Adobe and Office 365
- Ans.
Adobe and Office 365 are software suites commonly used for various business purposes.
Adobe is a software suite used for graphic design, video editing, and web development.
Office 365 is a cloud-based suite of productivity applications including Word, Excel, PowerPoint, and Outlook.
Both Adobe and Office 365 are widely used in businesses for creating, editing, and sharing documents and multimedia content.
- Q3. Communication skills test
Interview Preparation Tips
- Agile Methodology
- Brd
- Business Analysis
- JIRA
- Analytical skills
I applied via Recruitment Consultant and was interviewed in Oct 2021. There were 3 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Tell me about yourself
- Q2. Business Process Transformation
- Q3. Frameworks used by a Business Analyst
- Ans.
Business Analysts use various frameworks to analyze and solve business problems.
SWOT Analysis
PESTLE Analysis
Porter's Five Forces
Business Model Canvas
Value Stream Mapping
- Q4. How do you handle conflicts between team members and also stakeholders?
- Q5. Questions on SQL, Tableau and Power BI
- Q6. Why do you think you're suitable for this role?
Interview Preparation Tips
Adwait Dubey
(1 Question)
- Q1. General English test
How to increase app download
I applied via Naukri.com and was interviewed before Oct 2021. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself?
- Ans. Confidently answer and you will be through
- Q2. Can u do sells if yess sell me a savings account
- Ans.
Yes, I can sell savings accounts. Our savings account offers competitive interest rates and no monthly fees.
I would start by asking the customer about their current savings account and if they are happy with it.
Then, I would highlight the benefits of our savings account such as the competitive interest rates and no monthly fees.
I would also mention any additional perks such as online banking and mobile app access.
Final...
Interview Preparation Tips
- Banking
I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Insurance and it’s products
- Q2. NRI services
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Strengh and weakness
- Q2. Regarding sales
I applied via Referral and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Why should we hire you?
- Q2. Just keep your answer simple and show confidence
Interview Preparation Tips
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