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I applied via LinkedIn and was interviewed in Apr 2024. There was 1 interview round.
I manage escalations by addressing the issue promptly, listening to the customer's concerns, finding a resolution, and following up to ensure satisfaction.
Address the issue promptly to prevent further escalation
Listen actively to the customer's concerns and empathize with their situation
Find a resolution that satisfies both the customer and the company
Follow up with the customer to ensure their satisfaction and prevent
Top trending discussions
I have worked on various types of accounts including retail, corporate, and investment accounts.
Retail accounts - managing individual customer accounts for everyday banking needs
Corporate accounts - handling accounts for businesses and organizations
Investment accounts - overseeing accounts for investments and financial planning
I applied via Walk-in and was interviewed before Jun 2022. There were 3 interview rounds.
General grammar questions for checking the english proficiency of the candidates
Adobe and Office 365 are software suites commonly used for various business purposes.
Adobe is a software suite used for graphic design, video editing, and web development.
Office 365 is a cloud-based suite of productivity applications including Word, Excel, PowerPoint, and Outlook.
Both Adobe and Office 365 are widely used in businesses for creating, editing, and sharing documents and multimedia content.
I applied via Recruitment Consultant and was interviewed in Oct 2021. There were 3 interview rounds.
Business Analysts use various frameworks to analyze and solve business problems.
SWOT Analysis
PESTLE Analysis
Porter's Five Forces
Business Model Canvas
Value Stream Mapping
How to increase app download
I applied via Naukri.com and was interviewed before Oct 2021. There was 1 interview round.
Yes, I can sell savings accounts. Our savings account offers competitive interest rates and no monthly fees.
I would start by asking the customer about their current savings account and if they are happy with it.
Then, I would highlight the benefits of our savings account such as the competitive interest rates and no monthly fees.
I would also mention any additional perks such as online banking and mobile app access.
Final...
I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.
I applied via Referral and was interviewed in May 2021. There was 1 interview round.
based on 1 interview
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Senior Business Analyst
217
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| ₹0 L/yr - ₹0 L/yr |
Business Analyst
128
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| ₹0 L/yr - ₹0 L/yr |
Business Strategy Manager
91
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Associate
40
salaries
| ₹0 L/yr - ₹0 L/yr |
Media Associate
32
salaries
| ₹0 L/yr - ₹0 L/yr |
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