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Merkle Sokrati Assistant Manager Interview Questions and Answers

Updated 7 Oct 2024

Merkle Sokrati Assistant Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How you manage escalations
  • Ans. 

    I manage escalations by addressing the issue promptly, listening to the customer's concerns, finding a resolution, and following up to ensure satisfaction.

    • Address the issue promptly to prevent further escalation

    • Listen actively to the customer's concerns and empathize with their situation

    • Find a resolution that satisfies both the customer and the company

    • Follow up with the customer to ensure their satisfaction and prevent

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Types of accounts have you worked on so far?
  • Ans. 

    I have worked on various types of accounts including retail, corporate, and investment accounts.

    • Retail accounts - managing individual customer accounts for everyday banking needs

    • Corporate accounts - handling accounts for businesses and organizations

    • Investment accounts - overseeing accounts for investments and financial planning

  • Answered by AI
  • Q2. Strategies you have been a part of and thought process for making them the way they were made
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

General grammar questions for checking the english proficiency of the candidates

Round 3 - One-on-one 

(3 Questions)

  • Q1. You'll have a direct one on one with the elad and they will enquire about yourself and your skills, especially they will check your communication skills
  • Q2. What is Adobe and Office 365
  • Ans. 

    Adobe and Office 365 are software suites commonly used for various business purposes.

    • Adobe is a software suite used for graphic design, video editing, and web development.

    • Office 365 is a cloud-based suite of productivity applications including Word, Excel, PowerPoint, and Outlook.

    • Both Adobe and Office 365 are widely used in businesses for creating, editing, and sharing documents and multimedia content.

  • Answered by AI
  • Q3. Communication skills test

Interview Preparation Tips

Topics to prepare for R.R. Donnelley Business Analyst interview:
  • Agile Methodology
  • Brd
  • Business Analysis
  • JIRA
  • Analytical skills

I applied via Recruitment Consultant and was interviewed in Oct 2021. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself
  • Q2. Business Process Transformation
  • Q3. Frameworks used by a Business Analyst
  • Ans. 

    Business Analysts use various frameworks to analyze and solve business problems.

    • SWOT Analysis

    • PESTLE Analysis

    • Porter's Five Forces

    • Business Model Canvas

    • Value Stream Mapping

  • Answered by AI
  • Q4. How do you handle conflicts between team members and also stakeholders?
  • Q5. Questions on SQL, Tableau and Power BI
  • Q6. Why do you think you're suitable for this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, confident and always keep an eye contact with the interviewers so that can see how confident you're answering the questions.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. General English test
Round 2 - Case Study 

How to increase app download

I applied via Naukri.com and was interviewed before Oct 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. Confidently answer and you will be through
  • Answered Anonymously
  • Q2. Can u do sells if yess sell me a savings account
  • Ans. 

    Yes, I can sell savings accounts. Our savings account offers competitive interest rates and no monthly fees.

    • I would start by asking the customer about their current savings account and if they are happy with it.

    • Then, I would highlight the benefits of our savings account such as the competitive interest rates and no monthly fees.

    • I would also mention any additional perks such as online banking and mobile app access.

    • Final...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Kotak Mahindra Bank Assistant Manager interview:
  • Banking
Interview preparation tips for other job seekers - Confidently answer all questions and remember they will ask you questions regarding sales. Answer smartly

I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Insurance and it’s products
  • Q2. NRI services

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, accurate and keep Check on your communication and words you use during interview

Interview Questionnaire 

2 Questions

  • Q1. Strengh and weakness
  • Q2. Regarding sales

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why should we hire you?
  • Q2. Just keep your answer simple and show confidence

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is to be confident and I think confidence is the only strategy too crack any interview
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Merkle Sokrati Interview FAQs

How many rounds are there in Merkle Sokrati Assistant Manager interview?
Merkle Sokrati interview process usually has 1 rounds. The most common rounds in the Merkle Sokrati interview process are Technical.
How to prepare for Merkle Sokrati Assistant Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Merkle Sokrati. The most common topics and skills that interviewers at Merkle Sokrati expect are Analytics, Customer Service, Digital Marketing, MIS and Reconciliation.

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Merkle Sokrati Assistant Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Merkle Sokrati Assistant Manager Salary
based on 6 salaries
₹8.6 L/yr - ₹9.5 L/yr
7% more than the average Assistant Manager Salary in India
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