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Menlo Security Inc Technical Support Engineer Interview Questions and Answers

Updated 25 Sep 2024

Menlo Security Inc Technical Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What is your past experience
  • Ans. 

    I have 3 years of experience providing technical support for software and hardware issues in a corporate environment.

    • Provided troubleshooting and resolution for software and hardware issues

    • Assisted users with setting up and configuring new devices

    • Managed ticketing system to track and prioritize support requests

  • Answered by AI
  • Q2. Why are you joining Menlo security
  • Ans. 

    I am joining Menlo Security because of their innovative approach to cybersecurity and their strong reputation in the industry.

    • Impressed by Menlo Security's innovative security solutions

    • Strong reputation in the cybersecurity industry

    • Excited about the opportunity to work with cutting-edge technology

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Technical questions regarding proxy
  • Q2. SSL ,DNS,proxy related issues

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Group Activity 

(2 Questions)

  • Q1. Advantage and disadvantage of smart phones
  • Ans. 

    Smartphones offer convenience and connectivity but can also lead to distractions and privacy concerns.

    • Advantage: Convenient access to information, communication, and entertainment

    • Advantage: Enhanced productivity with apps and tools

    • Disadvantage: Potential distractions from notifications and social media

    • Disadvantage: Privacy concerns with data collection and security risks

  • Answered by AI
  • Q2. Advantage and disadvantage of online education
  • Ans. 

    Online education offers flexibility but lacks in-person interaction.

    • Advantage: Flexibility to study at own pace and schedule.

    • Advantage: Access to a wide range of courses and resources from anywhere.

    • Disadvantage: Lack of in-person interaction with teachers and peers.

    • Disadvantage: Potential for distractions and lack of motivation without a structured environment.

    • Disadvantage: Limited hands-on learning experiences for cer

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Proficient in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

  • Answered by AI
  • Q2. What makes you a suitable candidate for this position?
  • Ans. 

    I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.

    • Extensive experience in troubleshooting technical issues

    • Strong knowledge of various operating systems and software applications

    • Excellent communication skills to effectively assist customers

    • Proven track record of resolving complex technical problems efficiently

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to answer, but consider real-time scenarios.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

First Round was assessment test round, Which includes English + Cognitive questions

Round 2 - Technical 

(1 Question)

  • Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Communication round 

(1 Question)

  • Q1. Brief self introduction
Round 2 - Technical 

(1 Question)

  • Q1. For fresher, How do you troubleshoot when user is getting a blue screen error?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Sql and Linux questions
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Sql query , database connectivity,
  • Q2. Unix commands , grep, find, sed
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Amrita Vishwa Vidyapeetham, Amritapuri Campus and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Hackerrank medium - hard lavel questions

Round 2 - Technical 

(2 Questions)

  • Q1. DSA question of finding the largest element and it's occurrence. Along with time complexity.
  • Q2. OOP, DBMS and all fundamentals
Round 3 - HR 

(2 Questions)

  • Q1. Project related question and why IBM?
  • Q2. Explain the issues handled in previous project

Interview Preparation Tips

Topics to prepare for IBM Technical Support Engineer interview:
  • DBMS
  • DSA
  • OOP
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Sort the list and take out 2nd minimum
  • Ans. 

    Sort the list of strings and remove the 2nd minimum element.

    • Sort the list of strings in ascending order.

    • Remove the 2nd element from the sorted list.

  • Answered by AI
  • Q2. Define append and extend.
  • Ans. 

    Append adds a single element to the end of a list, while extend adds multiple elements to the end of a list.

    • Append adds a single element to the end of a list.

    • Extend adds multiple elements to the end of a list.

    • Example: list1 = [1, 2, 3], list2 = [4, 5], list1.append(4) will result in list1 = [1, 2, 3, 4], list1.extend(list2) will result in list1 = [1, 2, 3, 4, 5]

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

There were five rounds
1. HR screening
2. Technical Test
3. IVR test
4. Manager round
5. Offer letter discussion

Round 2 - Technical 

(2 Questions)

  • Q1. Computer Network Question
  • Q2. Group Discussion
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Sql constraint , primary key, unique and foreign key

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Menlo Security Inc Interview FAQs

How many rounds are there in Menlo Security Inc Technical Support Engineer interview?
Menlo Security Inc interview process usually has 2 rounds. The most common rounds in the Menlo Security Inc interview process are HR and Technical.
What are the top questions asked in Menlo Security Inc Technical Support Engineer interview?

Some of the top questions asked at the Menlo Security Inc Technical Support Engineer interview -

  1. Technical questions regarding pr...read more
  2. SSL ,DNS,proxy related iss...read more

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