MedDawn Solutions Virtual Scribe Interview Questions and Answers

Amazon Vcs assesment

Q1. Introduce yourself
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Q2. What is the role of customer support
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Q3. Free speech on e-learning platform
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Q1. Introduce yourself with future goals
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Q2. Freespeech on social media platform
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Gernal maths ,gernal english

Q1. Personal intro about your self , family hobbies and all
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Q2. Why you want to choose your career with icici
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Based on logical reasoning and basic mathematics

Q1. Description of a case from patients point of view
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Q2. Medicine ,anatomy,physiology
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Q1. HR discussed about us and your life
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Q2. What is your memorable day of your life
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Q3. Told me about your self
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Q1. Tell me About yourself
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Q2. What is your salary expectations
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20 minutes partnerships

Q1. Types of testing, Methods of testing, Defect life cycle or bug life cycle
Ans. 
Types of testing, methods of testing, and defect life cycle are important aspects of software testing.
• Types of testing include functional, performance, security, and usability testing.

• Methods of testing include manual testing, automated testing, and exploratory testing.

• Defect life cycle includes identification, logging, prioritization, fixing, retesting, and closure.

• Testing should be planned and executed based on the p...read more
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Q2. Self introduction, Basics of English Grammar
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Q3. Tens, Basics Grammar
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Q1. Why want to join the HDFC
Ans. 
I want to join HDFC because of its strong reputation in the banking industry and the opportunities for growth and development.
• HDFC is a well-established and reputable bank in the industry

• I am impressed by HDFC's commitment to customer service and innovation

• I believe HDFC offers great opportunities for career growth and development

• I am excited about the chance to work with a dynamic and diverse team at HDFC
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Q2. Past experience in job profile and tenure
Ans. 
I have 5 years of experience as a Relationship Manager in the banking industry.
• Managed a portfolio of high net-worth clients

• Provided personalized financial advice and solutions

• Achieved sales targets consistently

• Collaborated with cross-functional teams to meet client needs
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Q1. Introduction yourself
Ans. 
I am a dedicated and experienced Virtual Relationship Manager with a strong background in customer service and relationship building.
• Over 5 years of experience in managing client relationships remotely

• Skilled in communication and problem-solving

• Proven track record of increasing customer satisfaction and retention

• Proficient in CRM software and virtual communication tools
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Q2. Do you have sales experience
Ans. 
Yes, I have over 5 years of sales experience in various industries.
• I have worked in retail sales, achieving monthly targets consistently.

• I have experience in B2B sales, negotiating contracts with clients.

• I have a proven track record of building and maintaining strong client relationships.

• I am familiar with CRM systems and sales techniques to drive revenue growth.
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Q3. Do you know about the profile details which you applied
Ans. 
Yes, I am familiar with the profile details I applied for.
• I am aware of the job responsibilities and requirements mentioned in the job posting.

• I have reviewed my resume and cover letter to ensure they align with the job profile.

• I have researched the company and its values to tailor my application accordingly.
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The first round of the process is the Versant test.

Q1. Can you introduce yourself?
Ans. 
I am a dedicated and experienced customer support professional with a passion for helping customers resolve their issues.
• Over 5 years of experience in customer support roles

• Strong communication and problem-solving skills

• Proficient in using CRM systems and ticketing platforms

• Ability to handle high volume of customer inquiries efficiently
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Q2. Why do you want to join?
Ans. 
I am impressed by the company's commitment to customer satisfaction and innovation.
• I admire the company's reputation for excellent customer support.

• I am excited about the opportunity to work with cutting-edge technology.

• I believe in the company's values and mission statement.
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Q3. What are your hobbies?
Ans. 
My hobbies include reading, hiking, and painting.
• Reading: I enjoy diving into different genres of books, from fiction to non-fiction.

• Hiking: I love exploring nature trails and challenging myself with new hikes.

• Painting: I find relaxation and creativity in expressing myself through art.
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Q4. Discuss the topic Social Media
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Q5. What do you consider the best moment of your life?
Ans. 
The best moment of my life was when I graduated from college.
• Graduating from college after years of hard work and dedication

• Feeling a sense of accomplishment and pride

• Celebrating with family and friends

• Realizing the opportunities that lay ahead
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Q6. What is your daily routine?
Ans. 
My daily routine involves starting the day with exercise, followed by work tasks, breaks for meals, and ending with relaxation activities.
• Start the day with exercise, such as a morning run or yoga

• Check work tasks and prioritize them for the day

• Take breaks for meals and snacks to stay energized

• End the day with relaxation activities, like reading or watching TV
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