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I applied via Recruitment Consulltant and was interviewed before May 2022. There were 2 interview rounds.
Customer data is studied through various methods to gain insights and improve service.
Collect data through surveys, feedback forms, and social media monitoring
Analyze data using tools like Excel, Tableau, and Google Analytics
Identify patterns and trends to improve customer experience
Use data to personalize interactions and anticipate customer needs
Continuously monitor and adjust strategies based on data insights
NPS alone is not enough to measure service excellence
NPS is just one metric and should be used in conjunction with other metrics to get a complete picture of service excellence
Other metrics like CSAT, CES, and FCR should also be considered
NPS can be misleading if not used properly, for example, if customers are only asked to rate the likelihood of recommending a service without considering other factors like customer s...
Benchmark data is used to measure performance against industry standards and identify areas for improvement.
Benchmark data provides a baseline for comparison and helps identify areas for improvement.
Data can be collected from industry reports, surveys, and customer feedback.
Analysis of benchmark data can inform strategic planning and decision-making.
Regular monitoring of benchmark data can track progress and identify t
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
They are asking aptitude related questions and total 15 to 20 questions
I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
I applied via Company Website and was interviewed before Mar 2021. There were 3 interview rounds.
Java assesment.
I applied via Naukri.com and was interviewed before Apr 2020. There was 1 interview round.
I applied via Walk-in and was interviewed in Dec 2019. There were 4 interview rounds.
I applied via Job Portal and was interviewed before Dec 2019. There was 1 interview round.
I appeared for an interview before Feb 2021.
I appeared for an interview before Nov 2020.
Round duration - 90 minutes
Round difficulty - Medium
Timing was around 10am
It was quite a normal online examination kind of environment
People from the company were there to invigilate
All were quite nice and helpful in case the exam got stuck
An alien dropped its dictionary while visiting Earth. The Ninja wants to determine the order of characters used in the alien language, based on the given list of wor...
Determine the order of characters in an alien language based on a list of words.
Create a graph data structure to represent the relationships between characters in the words.
Perform a topological sort on the graph to find the order of characters.
Return the smallest lexicographical order of characters as the result.
Given an array of integers arr
of size N
and an integer K
, determine if there are any duplicate elements within a distance of K
from each other in the array. Return "true...
Check if there are any duplicate elements within a distance of K from each other in the array.
Iterate through the array and keep track of the indices of elements using a hashmap.
For each element, check if it already exists in the hashmap within distance K.
Return true if a duplicate is found within distance K, otherwise return false.
Round duration - 30 minutes
Round difficulty - Medium
Timing was 2pm when it started
Interviewer was polite
Ninja enjoys working with numbers, and Alice challenges him to find the Kth largest value from a given list of numbers.
The first line contains an integer 'T...
The task is to find the Kth largest element in a given list of numbers for each test case.
Read the number of test cases 'T'
For each test case, read the number of elements 'N' and the Kth largest number to find 'K'
Sort the array in descending order and output the Kth element
Round duration - 20 minutes
Round difficulty - Easy
Timing was 9 am onwards
Interviewer was good enough
Tip 1 : Focus on specialization of any one skill and keep a basic knowledge of all the skills you mention in your resume
Tip 2 : Gain confidence in presenting yourself by practicing well before
Tip 3 : Gain a basic knowledge of the company you go for selection
Tip 1 : Resume should be simple and precise but pretty smart to cover your skills
Tip 2 : Mention what you really know,no false things
based on 12 reviews
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