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7QC tools are a set of tools used for quality control and improvement in manufacturing processes.
Check sheet: Used to collect and analyze data in a systematic manner.
Pareto chart: Helps identify the most significant factors contributing to a problem.
Cause and effect diagram (Fishbone diagram): Used to identify and analyze potential causes of a problem.
Histogram: Represents data distribution visually to identify pattern...
Handle customer complaints by listening, empathizing, investigating, resolving, and following up.
Listen to the customer's complaint without interrupting
Empathize with the customer's feelings and frustrations
Investigate the root cause of the complaint
Resolve the issue promptly and effectively
Follow up with the customer to ensure satisfaction
MSA stands for Measurement System Analysis. It is used to assess the capability and reliability of a measurement system.
MSA helps in identifying sources of variation in measurement processes
It ensures that the measurement system is accurate, precise, and repeatable
Common tools used in MSA include Gage R&R studies and Bias studies
MSA is crucial in industries like automotive, manufacturing, and healthcare
SST testing standard for zinc plating and powder coating involves subjecting the coatings to a salt spray test to evaluate their corrosion resistance.
SST testing is a common method used to assess the corrosion resistance of coatings.
For zinc plating, the ASTM B117 standard is typically followed for SST testing.
For powder coating, the ASTM D1654 standard is commonly used for SST testing.
The coatings are exposed to a sal...
SST PH valve standard refers to the standard for pH valves used in stainless steel tanks.
SST stands for stainless steel, indicating the material of the valve
PH valve refers to a valve used for controlling the pH level in a tank
The standard likely includes specifications for materials, design, and performance of the valve
Implementing a rejection reduction plan involves analyzing root causes, implementing corrective actions, and monitoring progress.
Identify root causes of rejection through data analysis and process audits
Implement corrective actions such as training, process improvements, and supplier quality management
Establish key performance indicators (KPIs) to monitor progress and track improvements
Regularly review and update the r...
Control plan details the steps to maintain quality during production, while PFD outlines the process flow and potential failure points.
Control plan focuses on quality control during production
PFD outlines the process flow and potential failure points
Control plan includes details on inspection points, frequency, and methods
PFD is a visual representation of the process steps and potential failure modes
FMEA stands for Failure Mode and Effects Analysis, used to identify and prioritize potential failures in a process or product.
FMEA is a systematic method for analyzing potential failure modes of a product or process and their effects.
It helps in identifying and prioritizing potential failures based on their impact and likelihood.
FMEA is used to proactively improve the reliability and safety of a product or process by a...
Address the issue directly and provide constructive feedback to improve team performance.
Have a one-on-one meeting with each team member to discuss concerns and provide feedback.
Offer additional training or resources to help team members improve their performance.
Encourage open communication and collaboration within the team to address any issues or challenges.
Set clear expectations and goals for the team to work towar...
I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 5 interview rounds.
Customer complaints can be controlled by implementing a robust complaint management system.
Establish a complaint management process
Ensure prompt and efficient complaint handling
Analyze complaints to identify root causes
Implement corrective actions to address identified issues
Monitor and track complaint resolution
Continuously improve products and services based on customer feedback
QA focuses on preventing defects while QC focuses on identifying and fixing defects.
QA is a proactive process that involves planning, designing, and implementing processes to prevent defects from occurring.
QC is a reactive process that involves testing and identifying defects after they have occurred.
QA is focused on the entire software development life cycle while QC is focused on the testing phase.
Examples of QA acti...
PPAP documents have 5 levels: Level 1, Level 2, Level 3, Level 4, and Level 5.
Level 1: Part Submission Warrant (PSW)
Level 2: Part Submission Status
Level 3: Part Submission Initial Sample Inspection Report (ISIR)
Level 4: Part Submission Performance Test Results
Level 5: Part Submission Bulk Material Test Results
Process Quality refers to the overall quality of a process, while Layer Audits are specific checks performed at different stages of the process.
Process Quality is a measure of the effectiveness and efficiency of a process as a whole
Layer Audits are specific checks performed at different stages of the process to ensure quality
Process Quality is focused on improving the overall process, while Layer Audits are focused on ...
SPC stands for Statistical Process Control. It is a method used to monitor and control a process to ensure it operates within specified limits.
SPC involves collecting and analyzing data to identify and reduce process variation.
It uses statistical techniques to determine if a process is stable and capable of meeting customer requirements.
Control charts are commonly used in SPC to visually display process data and identi...
7QC tools are used for quality control and problem-solving. Example: Pareto chart for identifying the most frequent defects.
Check sheet for collecting data
Pareto chart for identifying the most frequent defects
Cause-and-effect diagram for identifying root causes
Histogram for analyzing data distribution
Scatter diagram for identifying relationships between variables
Control chart for monitoring process performance
Flowchart
Maintaining and standardizing salt spray pH is crucial for accurate testing results.
Regularly calibrate the pH meter to ensure accuracy
Use a buffer solution to verify the pH meter readings
Maintain the salt spray solution at a consistent pH level
Follow industry standards and guidelines for salt spray testing
Document all procedures and results for quality control purposes
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5W sheet is a tool used in problem-solving to identify the Who, What, Where, When, and Why of a situation.
The 5W sheet is used to gather information and analyze a problem.
It helps to identify the root cause of a problem.
The 5W sheet can be used in various industries such as manufacturing, healthcare, and finance.
Example: Who - Who is involved in the problem? What - What is the problem? Where - Where did the problem occ...
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I applied via Campus Placement and was interviewed before May 2021. There were 3 interview rounds.
Internal case of a biscuit manufacturing company. Details about company background, sales, figures are given and based on those 3 questions were asked.
Part 2 of the same case study was asked where the company should go for IPO or expansion in local market. based on the facts, decision and justification had to be given
I am a highly experienced consultant with a strong background in problem-solving and strategic planning.
Over 10 years of experience in consulting for various industries
Expertise in analyzing complex business challenges and providing effective solutions
Proven track record of delivering successful projects on time and within budget
Strong communication and interpersonal skills, able to build rapport with clients
Ability to...
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.
I applied via Approached by Company and was interviewed before Sep 2021. There were 3 interview rounds.
I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.
Aptitude Test is very straight forward, logical, communications are tested.
I applied via Campus Placement and was interviewed before Mar 2022. There were 2 interview rounds.
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