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Maruti True Value

4.3
based on 42 Reviews

Maruti True Value Interview Questions and Answers

Updated 4 Oct 2024

Q1. How do you sale a bad product to customer

Ans.

It's unethical to sell a bad product to a customer. Instead, focus on finding a better solution for their needs.

  • Identify the customer's needs and pain points

  • Be honest about the product's limitations and offer alternative solutions

  • Provide excellent customer service and follow-up to ensure satisfaction

  • Build trust and credibility with the customer for future business opportunities

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Q2. How do you understand the customer priorities

Ans.

Understanding customer priorities requires active listening, empathy, and asking the right questions.

  • Ask open-ended questions to uncover their needs and goals

  • Listen actively to their responses and take notes

  • Empathize with their challenges and pain points

  • Prioritize their needs and tailor your approach accordingly

  • Provide solutions that align with their priorities

  • Follow up to ensure their satisfaction and address any concerns

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Q3. How do you deal a angry customer

Ans.

I listen to their concerns, empathize with them, and offer a solution to their problem.

  • Remain calm and professional

  • Listen actively to their concerns

  • Empathize with their situation

  • Offer a solution to their problem

  • Follow up to ensure their satisfaction

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Q4. Do you know how to satisfy customers

Ans.

Yes, I know how to satisfy customers.

  • I listen to their needs and concerns

  • I provide prompt and efficient service

  • I follow up to ensure their satisfaction

  • I offer solutions to any issues they may have

  • I go above and beyond to exceed their expectations

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Q5. What is solvent recovery machine? What is ppe? What is 5s and 3s?

Ans.

Solvent recovery machine is a device used to recover and recycle solvents from industrial processes.

  • Solvent recovery machines help reduce waste and save money by reusing solvents.

  • They work by distilling the solvent and separating it from any contaminants.

  • PPE stands for Personal Protective Equipment and includes items like gloves, goggles, and respirators.

  • 5S and 3S are workplace organization methods that aim to improve efficiency and safety.

  • 5S focuses on Sort, Set in Order, Sh...read more

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Q6. What is the company name

Ans.

The company name is XYZ Technologies, a leading provider of innovative technical solutions.

  • XYZ Technologies is known for its cutting-edge software development services.

  • The company specializes in AI, machine learning, and data analytics.

  • XYZ Technologies has a strong focus on research and development to stay ahead in the industry.

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Q7. Experience in sales

Ans.

I have 5 years of experience in sales, including prospecting, negotiating, and closing deals.

  • I have successfully met and exceeded sales targets in my previous roles.

  • I have experience in building and maintaining strong relationships with clients.

  • I am skilled in identifying customer needs and providing solutions to meet those needs.

  • I have a proven track record of closing deals and generating revenue for my company.

  • I am familiar with CRM systems and sales techniques to effective...read more

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Interview Process at Maruti True Value

based on 6 interviews
Interview experience
4.7
Excellent
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