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Mahindra Logistics Customer Service Manager Interview Questions and Answers

Updated 2 Nov 2023

Mahindra Logistics Customer Service Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. Hindi language is must
  • Ans. I said I can read but not preferred to speak and write
  • Answered Anonymously
  • Q2. How many years experience
  • Q3. Work roles and responsibilities
  • Ans. I am responsible to customer query and I need to sort out the issue with out any escalate
  • Answered Anonymously
  • Q4. What is the notice period time
  • Ans. 

    The notice period time refers to the amount of time an employee must give before leaving their current position.

    • Notice period time can vary depending on company policy and employment contract.

    • Typical notice periods range from 2 weeks to 3 months.

    • Some companies may require longer notice periods for higher-level positions.

    • Employees are expected to work during their notice period unless otherwise agreed upon.

    • Notice period...

  • Answered by AI
  • Q5. What is the previous salary package
  • Q6. Where are you staying
  • Q7. Why you searching to job opportunity
  • Ans. I told my dreams to work in manufacturing company, forwarder company
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Trying to learn hindi. Give me job opportunities

Interview questions from similar companies

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is FMCG .
  • Ans. 

    FMCG stands for Fast Moving Consumer Goods, which are products that are sold quickly and at a relatively low cost.

    • FMCG products are typically non-durable goods that are consumed or used up quickly, such as food, beverages, toiletries, and cleaning products.

    • These products are sold in large quantities and at a low profit margin, but generate high sales volume due to their high demand.

    • FMCG companies often rely on extensiv...

  • Answered by AI
  • Q2. How to develop the distribution
  • Ans. 

    Developing distribution involves identifying target markets, creating a distribution strategy, and building relationships with distributors.

    • Conduct market research to identify potential target markets

    • Create a distribution strategy that aligns with the company's goals and objectives

    • Build relationships with distributors by offering incentives and providing excellent customer service

    • Regularly evaluate and adjust the distr...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good interview I try to improve my self

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. They asked about previous Company work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and well
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About your experience
  • Q2. Good it’s all about your experience
Round 3 - Assignment 

Normal Question nothing other than required positions

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s all about your Experience Quetions

I applied via Referral and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Situational questions , how to maintain fruitful environment at environmental in-between management and workforce?

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you go for an interview, please maintain posts approach against each and every question.

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. As usual Self Intro?..Asking About Previous Exp?..
  • Q2. KPI of Current Company.
  • Ans. 

    The KPI of my current company is to increase revenue by 10% and reduce customer complaints by 20%.

    • Increase revenue by 10%

    • Reduce customer complaints by 20%

    • Improve employee satisfaction

    • Increase market share

    • Improve product quality

  • Answered by AI
  • Q3. Productivity Of current Company
  • Ans. 

    The productivity of my current company is high due to efficient processes and motivated employees.

    • Our company has implemented various automation tools to streamline processes and reduce manual errors.

    • We have a performance-based incentive system that motivates employees to work harder and achieve targets.

    • Regular training and development programs are conducted to enhance the skills of employees.

    • We have a culture of open ...

  • Answered by AI
  • Q4. What is the size of Workspace & Manpower handling.
  • Ans. 

    The size of Workspace & Manpower handling depends on the specific requirements of the role.

    • The size of the workspace and manpower handling will vary depending on the industry and company.

    • As an Assistant Manager, the size of the workspace and manpower handling will depend on the specific department and team you are managing.

    • For example, an Assistant Manager in a retail store may have a smaller workspace and fewer employ...

  • Answered by AI
  • Q5. And Some General questions

Interview Preparation Tips

Interview preparation tips for other job seekers - *It's A 3PL Company. They take Contract from Company (Eg- Flipkart, Pepejeens, Tafe Etc). Pls ask the *Whether Project New r Ongoing one.
*How much Period they have taken that Project ..
*Pls Confirm the Location & CTC & Position before Accepting Offer

Interview Questionnaire 

3 Questions

T cods in SAP in logistics tool

  • Q1. Regarding work experience
  • Q2. On process, in given role.
  • Q3. Previous experience s

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive
Need to give our 100%
Need to no about the technical support of man power
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview before Jan 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Having Past 5 years Experience with DHL warehousing
  • Q2. Confused relating this question

Interview Preparation Tips

Interview preparation tips for other job seekers - i have previous 5 years experience wih DHL supply chain warehousing
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

20minutes GD with a group of 5candidate related to Logistic topic

Round 2 - Technical 

(1 Question)

  • Q1. About yourself & Company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Not Selected
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Your experience and education background
  • Ans. 

    I have a Bachelor's degree in Business Administration and 5 years of experience in retail management.

    • Bachelor's degree in Business Administration

    • 5 years of experience in retail management

    • Managed a team of 15 employees at previous job

    • Implemented successful sales strategies to increase revenue

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Know the process of your work experience and role with problem solving...

Mahindra Logistics Interview FAQs

How many rounds are there in Mahindra Logistics Customer Service Manager interview?
Mahindra Logistics interview process usually has 2 rounds. The most common rounds in the Mahindra Logistics interview process are Resume Shortlist and HR.
What are the top questions asked in Mahindra Logistics Customer Service Manager interview?

Some of the top questions asked at the Mahindra Logistics Customer Service Manager interview -

  1. What is the notice period t...read more
  2. Hindi language is m...read more

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Mahindra Logistics Customer Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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