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Magnum Group Interview Questions and Answers
Magnum Group Interview Experiences
4 interviews found
Anonymous
Selected
I applied via Approached by Company and was interviewed in May 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Asked about Experience in BPO ?
- Q2. What are the KPI And KRA of Trainer ?
- Ans.
KPIs and KRAs of a Trainer are key performance indicators and key result areas that measure the effectiveness and impact of their training programs.
KPIs for a Trainer may include training completion rates, learner satisfaction scores, and improvement in performance metrics.
KRAs for a Trainer may include designing training modules, delivering engaging sessions, and assessing training effectiveness.
Examples of KPIs: % of...
(2 Questions)
- Q1. What are the major roles and responsibilities of Trainer ?
- Q2. Difference between LOBs like Chat, Outbound & Inbound ?
- Ans.
Chat, Outbound, and Inbound are different Lines of Business (LOBs) in a call center setting.
Chat LOB involves providing customer support through chat messaging.
Outbound LOB involves making calls to customers for sales or marketing purposes.
Inbound LOB involves receiving calls from customers for support or inquiries.
Interview Preparation Tips
Process Trainer Interview Questions asked at other Companies
N.POOJA KUMARI
I applied via Recruitment Consulltant and was interviewed before Jul 2023. There was 1 interview round.
Qualification,Last company work, profile, about themselves
Sales Coordinator Interview Questions asked at other Companies
I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is your name are you belong how much far from this this this company to your home are you fresher for experience why do you earn money Kishan you have which I give this job what is your hobbies
- Q2. My name is Faiz. I am belong to Bhopal Madhya Pradesh. this company to my home distance is 15 far. I am fresher. I am pursuing graduation. Hobby is playing and listening music. I add money to complete my f...
Interview Preparation Tips
Customer Support Associate Interview Questions asked at other Companies
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. They asked me about my personal skills and about computer knowledge
Interview Preparation Tips
They tested my computer knowledge as well as they wanted to test my communication skills most of the questions were related to computer and e- comnmerce
Customer Service Executive Interview Questions asked at other Companies
Magnum Group interview questions for popular designations
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Oops Concepts and Data Structure Questions.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Where do you see yourself after 5 years from now
I applied via Campus Placement and was interviewed before Feb 2020. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Was interviewed as fresher?
- Q2. Written test conducted? with verbal ability test ? GD
- Q3. How would u deal with a problematic situation when you are working in a team?
- Q4. What are your plans about higher studies?
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Questions related to COBOL,JCL,VSAM,DB2,CICS,Vision plus
I applied via Referral and was interviewed before Jan 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Previous work related queries
Interview Preparation Tips
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Magnum Group Interview Process
based on 10 interviews
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Customer Service Associate
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C.S.A
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Team Lead
19
salaries
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Customer Support Executive
16
salaries
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Customer Service Executive
13
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