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Maersk Customer Service Associate Interview Questions and Answers for Freshers
Updated
29 Jun 2022
1 interview found
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Anonymous
I applied via Referral and was interviewed before Jun 2021.
3 Interview Rounds
1
Aptitude Test Round
Predictive Index Behavioral Assessment
2
One-on-one Round (2 Questions)
- Q1. What did you learn during your internship? Add Answer
- Q2. Would you like to ask any questions? Add Answer
3
HR Round (1 Question)
- Q1. Where do you see yourself in five years Add Answer
Interview Preparation Tips
Topics to prepare for Maersk Customer Service Associate interview:
- Shipping
- Supply Chain Management
- International Business
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. They can ask you about Excel and the past experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Basically delhivery is taking all types of candidates for roles for example 12, graduation,MBA
Poonam Shinde
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Aug 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (3 Questions)
- Q1. Why do you want to join our company? Add Answer
- Q2. How do you deal with difficult situations? Add Answer
- Q3. How would you define good customer service? View Answers (1)
3
One-on-one Round (2 Questions)
- Q1. What are the qualities needed for customer service associate work? Add Answer
- Q2. How can you handle angry customer? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I got this job. Be confident and honest
Rahul yadav
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
-
I applied via Walk-in and was interviewed in Aug 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Introduce yourself and your hobies bla bla Add Answer
- Q2. How will you manage study and work
K Add Answer
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. They can ask you about Excel and the past experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Basically delhivery is taking all types of candidates for roles for example 12, graduation,MBA
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Aug 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (3 Questions)
- Q1. Why do you want to join our company? Add Answer
- Q2. How do you deal with difficult situations? Add Answer
- Q3. How would you define good customer service? View Answers (1)
3
One-on-one Round (2 Questions)
- Q1. What are the qualities needed for customer service associate work? Add Answer
- Q2. How can you handle angry customer? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I got this job. Be confident and honest
I applied via Walk-in and was interviewed in Sep 2021.
1 Interview Round
Interview Questions
- Q1. Self introduce
Add Answer
- Q2. What is meant by customer service executive
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be brave be confident you should say clear and loud to your interviewer
Maersk Interview FAQs
How many rounds are there in Maersk Customer Service Associate interview for freshers?
Maersk interview process for freshers usually has 3 rounds. The most common rounds in the Maersk interview process for freshers are Aptitude Test, One-on-one Round and HR.
How to prepare for Maersk Customer Service Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Maersk. The most common topics and skills that interviewers at Maersk expect are Customer Service, Customer Handling, Logistics, SCM and Client Relationship.
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Customer Service Associate Interview Questions from Similar Companies
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77%
more
than the average Customer Service Associate Salary in India
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Maersk Customer Service Associate Reviews and Ratings
based on 5 reviews
Rating in categories
|
Process Expert
2.1k
salaries
|  ₹2 L/yr - ₹7.5 L/yr |
|
Senior Process Expert
1.1k
salaries
| ₹2.4 L/yr - ₹8.2 L/yr |
|
Senior Analyst
977
salaries
| ₹3.7 L/yr - ₹10 L/yr |
|
Analyst
765
salaries
| ₹2.5 L/yr - ₹10.1 L/yr |
|
Senior Specialist
703
salaries
| ₹4.2 L/yr - ₹14 L/yr |
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