M Baazar Head Cashier Interview Questions and Answers

Q1. What is retail ?
Ans. 
Retail is the process of selling goods or services directly to consumers through various channels such as brick-and-mortar stores, online platforms, or mobile apps.
• Retail involves the sale of products or services to consumers for personal or household use.

• It includes activities such as merchandising, marketing, customer service, and inventory management.

• Retail can take place in physical stores, online stores, pop-up sh...read more
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Q2. How much payment mathad in retail
Ans. 
Payment math in retail involves calculating totals, applying discounts, handling cash, and processing transactions.
• Calculate totals by adding up the prices of items purchased

• Apply discounts by subtracting the discount amount from the total

• Handle cash by counting and giving change accurately

• Process transactions by entering payment information and completing the sale

• Use a cash register or POS system to track payments and
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Responses bility KKR

Q1. Location and joining
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Q2. Saillri and thanks for your support
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Mera introduction and my skills

Q1. Petty cash and team management
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Banking and cash management card management

Q1. Na petty cash card settlement
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Work experience and

Knowledge for work and team management

Q1. Why did you leave the job max
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Q2. Why do you want to come to D mart
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Q3. Want your expected salary
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Q1. Tell me something about yourself. How did you hear about this position? Why do you want to work here? Why did you decide to apply for this position? What is your greatest strength? What are your strengths ...read more
Ans. Hello sir/Madam, Thank you for giving me this opportunity to introduce myself. I am Anusiya mary. I am 22 years old. I am from trichy, tamil nadu. I have complete my diploma airline management under Manonmaniyam University. I have completed my schooling at Swami matriculation hr.sec. school. I have worked in haldiram for 1 year as a incharge of sales executive . Then i was moved in shoppers Stop 5 months of head cashi...read more
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Q1. What are the types of payment
Ans. 
There are various types of payment methods available such as cash, credit/debit cards, online payments, mobile payments, and checks.
• Cash

• Credit/debit cards

• Online payments

• Mobile payments

• Checks
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Q2. What will you do if a customer's card payment is deducted and the payment slip does not come out?
Ans. 
I will check the payment status and assist the customer in getting the payment slip.
• Check the payment status on the system.

• If the payment is deducted, inform the customer and ask if they want to proceed with the transaction or cancel it.

• If the customer wants to proceed, assist them in getting the payment slip by contacting the relevant department or printing it from the system.

• If the payment is not deducted, ask the cu...read more
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Q1. Tell me about retail
Ans. 
Retail involves the sale of goods or services to consumers through various channels such as stores, online platforms, and mobile apps.
• Retail involves selling products or services directly to consumers

• It includes various channels like physical stores, e-commerce websites, and mobile apps

• Retailers focus on providing a positive customer experience and meeting consumer needs

• Examples of retail stores include Walmart, Amazon
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Q2. Tell me about up selling
Ans. 
Up selling is the practice of encouraging customers to purchase a higher-end product or additional items to increase sales revenue.
• Up selling involves suggesting complementary products or services to enhance the customer's original purchase.

• It is important to listen to the customer's needs and tailor the up selling approach accordingly.

• Effective up selling can lead to increased customer satisfaction and loyalty.

• For exa...read more
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Question related retail

Q1. Cashier and floor management
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Q2. Department manager cashier customer service team leader
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Q3. Boh c&a professional service kpi
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Q4. Operations team kpi billing floors vm
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Q5. Vm setup teal lead back office
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Q6. Staff management skills services kra
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Q7. Operations DM work store Buddy's all work
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Q8. Floor setup store management operation
Ans. 
Floor setup involves organizing merchandise and displays to optimize store layout and customer experience.
• Assess store layout and traffic flow to determine optimal placement of merchandise and displays

• Ensure merchandise is properly stocked and displayed to maximize visibility and appeal

• Regularly update displays and signage to highlight promotions and new products

• Collaborate with other departments, such as marketing and...read more
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Q9. Customers Entry services
Ans. 
Customer entry services refer to the process of welcoming and assisting customers as they enter a store or establishment.
• Head Cashier should ensure that there is always someone available to greet customers at the entrance.

• They should train staff on how to provide excellent customer service from the moment they enter the store.

• Examples of customer entry services include providing shopping carts or baskets, offering assi...read more
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