LUMAN Group Deputy Manager Interview Questions and Answers

Good communication all products wise

Q1. Team handling and customers service
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Q2. Business analyst
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Customer service and suggest solutions

Q1. Tell me about your previous workplace?
Ans. 
My previous workplace was a fast-paced retail store with a focus on customer service and team collaboration.
• Managed a team of 15 employees to ensure smooth operations

• Implemented new customer service strategies resulting in a 20% increase in customer satisfaction

• Collaborated with other departments to optimize inventory management
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Q2. When you are graduated?
Ans. 
I graduated in 2015 with a Bachelor's degree in Business Administration.
• Graduated in 2015

• Bachelor's degree in Business Administration

• Completed my studies at XYZ University
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Q3. Tell us about your last work profile
Ans. 
I was responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction.
• Managed a team of 15 employees

• Implemented new customer service strategies resulting in a 20% increase in customer satisfaction

• Handled scheduling, inventory management, and budgeting
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Q4. Have you completed the diploma?
Ans. 
Yes, I have completed the diploma in Business Management.
• Yes, I have completed a diploma in Business Management.

• I completed the diploma program at XYZ Institute.

• The diploma covered courses in finance, marketing, and leadership.

• I graduated with honors from the program.
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Q5. Do you have any knowledge related to optic fibe?
Ans. 
Yes, I have knowledge related to optic fiber.
• I have experience working with optic fiber cables in previous projects.

• I am familiar with the technology used in optic fiber communication.

• I understand the advantages of using optic fiber for high-speed data transmission.
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Ready for role test needs to be completed even after joining, if you fail the test, you are not eligible to work.

Q1. What is your knowledge regarding routers and switches in networking?
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Q1. Walk me through your cv
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Q2. Technical practical questions
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Q1. Pricing questions
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Q2. Why switching from current job?
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Q1. Tell me about your self
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Q2. Explain E&E features Asked about skills which you have mentioned in the resume. Why are you looking for job
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Q3. Explain in detail about tool which is you are using
Ans. 
I am currently using Microsoft Excel for data analysis and reporting.
• Microsoft Excel is a spreadsheet software used for organizing and analyzing data.

• I use Excel to create pivot tables and charts to visualize data trends.

• I also use Excel functions and formulas for calculations and data manipulation.
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Q4. Can you give one example how you used this tool
Ans. 
I used the tool to create a detailed project timeline for a major client presentation.
• Researched and selected the appropriate project management tool based on client needs

• Inputted all project tasks, deadlines, and dependencies into the tool

• Regularly updated and monitored the timeline to ensure project milestones were met

• Generated reports and visual representations of the timeline for client review
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Case study on 2008 financial crisis from Liquidity Standpoint

Q1. 1. HQLA, NCO classification 2. ASF RSF clssification 3. Impact of repo on Liquidity
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Q1. 1 provides work experience in lost Company 2 salary expectation
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Q2. How long for in organisations
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Q1. Regarding custody of vault
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Q2. What are different types of branch operations required to.perform at a branch
Ans. 
Different types of branch operations include customer service, sales, marketing, financial transactions, and staff management.
• Customer service - assisting customers with inquiries, complaints, and account management

• Sales - promoting products and services to increase revenue

• Marketing - implementing marketing strategies to attract new customers

• Financial transactions - processing deposits, withdrawals, and loan applicatio...read more
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Q1. Behavioural questions
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Q2. Attitude judged
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