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Lifestyle Customer Care Executive Interview Questions and Answers for Experienced

Updated 7 Mar 2024

Lifestyle Customer Care Executive Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic english grammar and mathamatics test paper

Round 2 - One-on-one 

(1 Question)

  • Q1. Exercise in retail sector and how to manage multiple customers
  • Ans. 

    Exercise in retail sector involves managing multiple customers efficiently to provide excellent customer service.

    • Prioritize customers based on urgency and needs

    • Utilize technology like customer relationship management (CRM) systems to keep track of customer interactions

    • Train staff to handle multiple customers simultaneously

    • Maintain a positive attitude and remain calm under pressure

    • Offer personalized recommendations and

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Asked about carrier goal in company

Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Describe yourself?
  • Q2. What is Sales?
  • Ans. 

    Sales is the process of persuading a potential customer to buy a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires effective communication and negotiation skills

    • Salespeople must be knowledgeable about the product or service they are selling

    • Sales can be done through various channels such as face-to-face, phone, email, or online

    • Examples of sales include selling cars, insurance,

  • Answered by AI
  • Q3. Do you work well with people?
  • Q4. Why are you applying for work here?
  • Q5. What is customer service?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves listening to and understanding the needs of the customer

    • It includes providing helpful and accurate information about products or services

    • It also involves resolving any issues or complaints the customer may have

    • Examples of good customer service include prompt responses, personalized attenti...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Look professional. Dress in a manner appropriate to the job.
Strengths,
Ability and willingness to learn new things,
Bring your sense of humor and SMILE,
Maintain eye contact,
Listen carefully. Welcome all questions, even the difficult ones, with a smile,
Give honest, direct answers,
Mention a particular accomplishment or activity that fits the job,
Don't forget to send a thank-you note or letter after the interview.

Interview Questionnaire 

1 Question

  • Q1. General knowledge

I applied via Job Portal and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Exprence,timeing,hard work

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduction, personality, dress formal wear

I applied via Campus Placement and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tram handle wracking
  • Q2. Sale up & billing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working & good team leader&best platform & sale up terning

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How much able to handle critical situation, how to increase sale ?
  • Ans. 

    I am highly capable of handling critical situations and have strategies to increase sales.

    • I have a strong problem-solving ability and can think quickly on my feet.

    • I am skilled at analyzing data and identifying areas for improvement in the sales process.

    • I have experience in developing and implementing effective sales strategies.

    • I am adept at building and maintaining relationships with clients, which can lead to increase...

  • Answered by AI
  • Q2. How to convence to customer for selling products?
  • Ans. 

    To convince a customer for selling products, it is important to understand their needs and provide a solution that meets those needs.

    • Listen actively to the customer's needs and concerns

    • Highlight the benefits and features of the product that meet their needs

    • Provide social proof such as customer testimonials or case studies

    • Offer a trial or demo to showcase the product's value

    • Address any objections or concerns the custome...

  • Answered by AI
  • Q3. How can u contribute to sale increase?
  • Ans. 

    I can contribute to sales increase by identifying potential customers, building strong relationships, and providing excellent customer service.

    • Identify potential customers through market research and networking

    • Build strong relationships with customers through regular communication and follow-up

    • Provide excellent customer service by addressing concerns and offering solutions

    • Offer promotions and discounts to incentivize p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - During interview firstly listing questions to carefully, little more time think then give answer in positive wave with confidante

I applied via Walk-in and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

This aptitude exam consist 30 question 1 marks each.. Questions are basically come from 4 subject.. Math, g. K, english and reasoning

Round 3 - One-on-one 

(6 Questions)

  • Q1. Why they hire me..??
  • Q2. How long i work with this company.??
  • Q3. Some good and bad habits
  • Q4. Why i left my previous company
  • Q5. How much salary i expect
  • Q6. Do i work under pressure
Round 4 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Where do you see yourself in 5 years?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
  • Q7. What is my goal in life

Interview Preparation Tips

Interview preparation tips for other job seekers - Always positive, be in good discipline..when u answer any question make smile and say only answer.. Don't speak too or illogical..
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. What is the definition of non moving inventory?
  • Ans. 

    Non moving inventory refers to items that have not been sold or used for a long period of time.

    • Non moving inventory can tie up capital and storage space.

    • It can lead to obsolescence and depreciation of the items.

    • Examples include outdated technology products, seasonal items, and slow-moving merchandise.

  • Answered by AI
  • Q2. X size of werehouse how to handle ?
  • Ans. 

    The size of the warehouse should be carefully managed to optimize space and efficiency.

    • Utilize shelving and storage systems to maximize vertical space

    • Implement a system for organizing inventory to easily locate items

    • Regularly review and adjust layout based on inventory needs

    • Consider implementing technology such as inventory management software

    • Train staff on efficient warehouse management practices

  • Answered by AI
  • Q3. How to segregation the material ?
  • Ans. 

    Materials can be segregated based on type, size, shape, color, weight, and usage.

    • Segregate materials based on their type such as metal, plastic, glass, etc.

    • Separate materials by size, for example, small, medium, large.

    • Group materials by shape, like round, square, rectangular.

    • Organize materials by color, for instance, red, blue, green.

    • Sort materials by weight, including light, medium, heavy.

    • Categorize materials by usage...

  • Answered by AI
  • Q4. How to segregation the material ?
  • Ans. 

    Materials can be segregated based on type, size, shape, color, weight, and usage.

    • Segregate materials based on their type (e.g. metal, plastic, glass)

    • Separate materials by size (e.g. small, medium, large)

    • Group materials by shape (e.g. round, square, rectangular)

    • Organize materials by color (e.g. red, blue, green)

    • Sort materials by weight (e.g. light, heavy)

    • Categorize materials by usage (e.g. raw materials, finished produc

  • Answered by AI
  • Q5. What is the definition of non moving inventory ?
  • Ans. 

    Non moving inventory refers to items in stock that have not been sold or used for a long period of time.

    • Non moving inventory can tie up capital and storage space.

    • It can lead to obsolescence and depreciation of goods.

    • Examples include outdated technology products, seasonal items after the season has passed, or slow-moving merchandise.

    • Regularly monitoring and managing non moving inventory is important to prevent financial

  • Answered by AI
  • Q6. X size of werehouse how to handle ?
  • Ans. 

    To handle X size of warehouse, prioritize organization, efficient inventory management, and effective communication.

    • Implement a systematic organization system to maximize space utilization

    • Utilize technology such as inventory management software for accurate tracking

    • Establish clear communication channels with team members for seamless operations

    • Regularly review and optimize processes to improve efficiency

    • Consider implem

  • Answered by AI

Interview Preparation Tips

Topics to prepare for DMart Sales Executive interview:
  • Sales Executive Activities
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asks about you background linke family, education etc

I applied via Walk-in and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why Reliance retail as per your experience you have better opportunity to other company
  • Ans. Yes I know but some opportunities is come once in life. I work for India biggest platform. Now Salary is not concern for me but Your company name is Attach with my background and I will show my result as per target
  • Answered by Rohan Davari

Interview Preparation Tips

Interview preparation tips for other job seekers - Check Every details about companyand product before interview. Most Important " EVERY HR OR CEO WHO CONDUCT YOUR INTERVIEW IS TRY TO FIND PROFIT IN YOU... WHEN YOU SAY SOME UNPROFITABLE THINGS LIKE I WILL LEARN.... YOU GONE OR SALERY DECREASE .
YOU HAVE TO SAY " YES I KNOW SOME THING BUT NOT CLEARLY I WILL CLEAR THIS THING IN TRAINING PERIOD OR IN 2 DAYS AS PER COMPANY REQUIRMENT.....

Lifestyle Interview FAQs

How many rounds are there in Lifestyle Customer Care Executive interview for experienced candidates?
Lifestyle interview process for experienced candidates usually has 3 rounds. The most common rounds in the Lifestyle interview process for experienced candidates are HR, Aptitude Test and One-on-one Round.

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Lifestyle Customer Care Executive Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more
Lifestyle Customer Care Executive Salary
based on 8 salaries
₹1.4 L/yr - ₹2.5 L/yr
23% less than the average Customer Care Executive Salary in India
View more details

Lifestyle Customer Care Executive Reviews and Ratings

based on 5 reviews

4.6/5

Rating in categories

4.8

Skill development

4.5

Work-life balance

4.2

Salary

4.4

Job security

4.9

Company culture

4.6

Promotions

4.4

Work satisfaction

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