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Liberty General Insurance

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3.8

based on 379 Reviews

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Liberty General Insurance Customer experience Officer Interview Questions and Answers

Updated 26 Jan 2020

Liberty General Insurance Customer experience Officer Interview Experiences

1 interview found

Customer experience Officer Interview Questions & Answers

user image Anonymous

posted on 22 Jan 2020

I applied via Recruitment Consultant and was interviewed in Jul 2019. There were 3 interview rounds.

Interview Questionnaire 

8 Questions

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Why there is gap in every job
    • Add your answer
  • Q3. Are you comfortable to take 100 call daily?
    • Add your answer
  • Q4. Why I should hire you ?
    • Add your answer
  • Q5. Which language you can speak?
  • Ans. 

    I can speak English and Spanish fluently.

    • Fluent in English and Spanish

    • Can communicate effectively in both languages

    • Experience working with Spanish-speaking customers

    • Able to translate documents from Spanish to English and vice versa

    • Answered by AI
    Add your answer
  • Q6. Tell me about who are in your family?
    • Add your answer
  • Q7. What are the qualities do you have?
    • Add your answer
  • Q8. How you convince customer if customer is angry and not listen to you?
  • Ans. 

    Acknowledge their feelings, apologize, offer a solution, and follow up.

    • Listen actively and empathize with their situation.

    • Apologize for any inconvenience caused and take responsibility.

    • Offer a solution or alternatives to resolve the issue.

    • Follow up with the customer to ensure their satisfaction.

    • Stay calm and professional throughout the interaction.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep clam and confident and practice with yourself,be good listener

Top trending discussions

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Career Advice
1w
an accounts & finance executive
Seeking Advice on Transitioning from AR to Core Finance Roles
Hi everyone, I’ve been working in Accounts Receivable (AR) for 3 years and am currently pursuing CMA US. I want to transition into core finance roles like financial analysis, FP&A, or corporate finance. Would love to hear from those who’ve made a similar switch—what roles should I target, what salary can I expect, and which companies are good for this move? Any advice or experiences would be really helpful. Thanks in advance! #Finance #AccountsReceivable #CareerTransition #CMAUS #FinancialAnalysis #FP&A #CorporateFinance #JobSearch
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Sales Executive Interview Questions & Answers

Future Generali India Life Insurance user image Anonymous

posted on 3 Jan 2021

I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. 1.introduce yourself
    • Add your answer
  • Q2. What strategy you apply while hiring insurance advisor
    • Add your answer
  • Q3. Which audience you will target for hiring advisor
    • Add your answer
  • Q4. Are you comfortable in traveling or going in field for meeting prospect
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I will advice you that be positive and speak confidently what you are speaking.

Sales Executive Interview Questions & Answers

Bharti AXA Life Insurance user image Anonymous

posted on 15 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Sales related questions were asked
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Sales related questions were asked
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Salary negotiation part
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best dear .employee friendly company. Good work culture less attrition

Sales Executive Interview Questions & Answers

Aditya Birla Health Insurance Co user image Anonymous

posted on 11 Apr 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic questions will be asked

Round 2 - HR 

(1 Question)

  • Q1. Will discuss about previous jobs and negotiate salary
    • Add your answer

Sales Executive Interview Questions & Answers

Aditya Birla Health Insurance Co user image Anonymous

posted on 28 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is a mutual fund?
    • Add your answer
  • Q2. What is an investment plan?
    • Add your answer

Customer Service Executive Interview Questions & Answers

Aditya Birla Health Insurance Co user image Anonymous

posted on 4 Feb 2022

I appeared for an interview before Feb 2021.

Round 1 - Only my self and little bit engl 

(1 Question)

  • Q1. Only my self and little bit of english about anything
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They just wants confidante candidate and good comms

Senior Executive Interview Questions & Answers

Medi Assist India user image Anonymous

posted on 11 May 2018

Interview Questionnaire 

1 Question

  • Q1. Self introduction. Questions based on insurance. Company profile.
    • View 4 more answers

Customer Service Associate Interview Questions & Answers

Cholamandalam MS General Insurance user image Anonymous

posted on 18 Sep 2020

I applied via Campus Placement and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself?? About my native, college days my ambitions, dreams and why should they hire me these questions asked me in my first interview..
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's around 15 minutes interview. The interviewer was checking my confident level, my knowledge and communication skills. I was very confident and answer all questions quickly with bit of smile. It was my first campus interview I think I did pretty well for a fresher. U need to stay calm and have good confident on you. and recheck your resume to ensure that you are a best fit for this position.

Senior Executive Interview Questions & Answers

Cholamandalam MS General Insurance user image Anonymous

posted on 4 May 2019

I applied via Other and was interviewed in Dec 2018. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. About my self n working experience
    • View 4 more answers
  • Q2. About my qualifications
    • Add your answer
  • Q3. About jobs
    • Add your answer
  • Q4. About previous jobs n details
    • Add your answer
  • Q5. About work
    • Add your answer

Interview Preparation Tips

Round: Group Discussion
Experience: We have discuss about previous jobs n experience n salary package n company environment

General Tips: Interview was my good I have given all answer which hr head as asked me n it's good to change jobs when you get good opportunity n growth my advice is to be positive n if you are getting good opportunity in other organisation you should take it
Skills: Communication, Body Language, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: 1-4 weeks

Senior Executive Interview Questions & Answers

Bharti AXA Life Insurance user image Anonymous

posted on 20 Jul 2021

I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All questions were realted to professional work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Answered all questions confidently and where there were questions where I wasn't knowing answer I told them that I haven't worked on these and will revert after getting knowledge on the same.
More about working at Liberty General Insurance

Liberty General Insurance Interview FAQs

How to prepare for Liberty General Insurance Customer experience Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Liberty General Insurance. The most common topics and skills that interviewers at Liberty General Insurance expect are Communication Skills, Customer Handling, Customer Service, Inbound Calls and Outbound Calling.
What are the top questions asked in Liberty General Insurance Customer experience Officer interview?

Some of the top questions asked at the Liberty General Insurance Customer experience Officer interview -

  1. How you convince customer if customer is angry and not listen to y...read more
  2. Which language you can spe...read more

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Liberty General Insurance Customer experience Officer Salary
based on 12 salaries
₹3.1 L/yr - ₹4.5 L/yr
42% more than the average Customer experience Officer Salary in India
View more details

Liberty General Insurance Customer experience Officer Reviews and Ratings

based on 3 reviews

4.8/5

Rating in categories

4.4

Skill development

4.3

Work-life balance

4.8

Salary

4.8

Job security

4.8

Company culture

2.0

Promotions

4.3

Work satisfaction

Explore 3 Reviews and Ratings
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