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Lenskart Interview Questions and Answers

Updated 27 Mar 2025

Lenskart Interview Experiences

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313 interviews found

Salesman Interview Questions & Answers

user image Hrishikesh Hrishikeshanchal

posted on 5 Oct 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Knowledge in sales
  • Q2. How will you make the customer to buy the product?
  • Ans. 

    By understanding the customer's needs, building rapport, demonstrating product benefits, and addressing objections.

    • Listen to the customer's needs and tailor the pitch accordingly

    • Build rapport and trust with the customer

    • Demonstrate how the product meets the customer's needs and provides value

    • Address any objections or concerns the customer may have

    • Offer incentives or promotions to encourage purchase

    • Follow up with the cus

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared.. just answer honestly. Should have 1 year minimum experience in sales

Salesman Interview Questions asked at other Companies

Q1. How can you motivate the customer to buy our products
View answer (9)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. What types of lenses are available at Lenskart?
  • Q2. What is the formula for calculating Net Promoter Score (NPS)?
  • Ans. 

    Net Promoter Score (NPS) measures customer loyalty through survey responses on a scale of 0-10.

    • NPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters.

    • Promoters are respondents who score 9-10, indicating high loyalty.

    • Detractors score 0-6, indicating dissatisfaction.

    • Passives score 7-8 and do not directly affect the NPS calculation.

    • Example: If 60% are Promoters and 20% are Detractor

  • Answered by AI
  • Q3. What is the pricing structure for lenses?
  • Ans. 

    Lenses pricing varies based on type, material, coatings, and prescription needs.

    • Basic single vision lenses typically range from $100 to $200.

    • Progressive lenses can cost between $250 and $600, depending on features.

    • Specialty lenses, like those for astigmatism, may add $50 to $150.

    • Coatings such as anti-reflective or blue light filtering can add $30 to $100.

  • Answered by AI
  • Q4. What is the procedure for handling the billing process?
  • Ans. 

    The billing process involves accurate transaction recording, payment processing, and customer communication.

    • 1. Verify the items purchased: Ensure all items are scanned correctly and match the customer's order.

    • 2. Calculate the total: Add up the prices, including taxes and discounts, to determine the final amount.

    • 3. Present the bill: Clearly communicate the total amount due to the customer, breaking down the costs if nec...

  • Answered by AI
  • Q5. What materials are typically used in the production of frames?
  • Ans. 

    Frames are made from various materials, each offering unique benefits for durability, aesthetics, and functionality.

    • Wood: Commonly used for its natural look and strength; examples include oak and pine.

    • Metal: Aluminum and stainless steel are popular for their durability and modern appearance.

    • Plastic: Lightweight and versatile; often used in budget-friendly frames.

    • Composite: Made from a mix of materials, offering a balan

  • Answered by AI
  • Q6. What brands are available at Lenskart?
  • Ans. 

    Lenskart offers a wide range of eyewear brands, catering to various styles and budgets.

    • Lenskart's own brand: Lenskart offers stylish and affordable eyewear under its own label.

    • Premium brands: They carry high-end brands like Ray-Ban and Oakley for luxury seekers.

    • Fashion-forward options: Brands like Vogue Eyewear and Carrera are available for trendy styles.

    • Kids' collection: Lenskart also features brands like Disney for c...

  • Answered by AI
  • Q7. What is the exchange policy for sunglasses and eyeglasses?
  • Ans. 

    Our exchange policy for sunglasses and eyeglasses allows for hassle-free returns within a specified period under certain conditions.

    • Exchanges are accepted within 30 days of purchase with a valid receipt.

    • Items must be in original condition, unworn, and with all tags attached.

    • Prescription eyeglasses can be exchanged if there is a manufacturing defect.

    • Sunglasses with scratches or damage may not be eligible for exchange un

  • Answered by AI
  • Q8. What are the insurance policies related to frames at Lenskart?
  • Ans. 

    Lenskart offers various insurance policies for frames, ensuring customer satisfaction and protection against damages.

    • Lenskart provides a warranty on frames, covering manufacturing defects.

    • Customers can opt for accidental damage protection, which covers repairs or replacements.

    • Some policies may include coverage for scratches or breakage within a specified period.

    • Example: If a frame breaks within 6 months due to accident

  • Answered by AI
  • Q9. What are the different types of membership and their benefits?
  • Ans. 

    Membership types vary by organization, offering benefits like discounts, exclusive access, and rewards tailored to member needs.

    • Basic Membership: Offers essential benefits like access to services and products at standard rates.

    • Premium Membership: Includes additional perks such as discounts, priority service, and exclusive events.

    • Family Membership: Provides benefits for multiple family members, often at a reduced rate c...

  • Answered by AI
  • Q10. What are the various types of shapes available in spectacles and sunglasses?
  • Ans. 

    Spectacles and sunglasses come in various shapes, each catering to different styles and face shapes.

    • Round: Soft curves, suitable for angular faces. Example: John Lennon glasses.

    • Square: Bold and structured, ideal for round faces. Example: Ray-Ban Wayfarers.

    • Aviator: Teardrop shape, originally designed for pilots. Example: Classic aviators by Ray-Ban.

    • Cat-eye: Upswept outer edges, popular in vintage styles. Example: Cat-ey...

  • Answered by AI
  • Q11. What is the difference between bifocal lenses and progressive lenses?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are seeking temporary employment, this company may be a viable option; however, growth opportunities are limited. From the outset, you will face significant pressure, as the manager has mentioned that you will be placed on a daily Performance Improvement Plan (PIP). While the company has potential, the leadership has negatively impacted the work environment, resulting in warning letters being issued for minor issues. There is no real incentive; it is merely for name's sake.

Top Lenskart Sales Associate Interview Questions and Answers

Q1. when the customer speaks rude what will be your response
View answer (3)

Sales Associate Interview Questions asked at other Companies

Q1. How can you convince me to purchase a pen??
View answer (6)

Store Manager Interview Questions & Answers

user image Rohit Panday

posted on 10 Feb 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. How to manage Team
  • Ans. 

    To manage a team effectively, it is important to communicate clearly, set clear expectations, provide support and feedback, and lead by example.

    • Communicate clearly with team members to ensure everyone is on the same page

    • Set clear expectations and goals for the team to work towards

    • Provide support and resources to help team members succeed

    • Give regular feedback to team members to help them improve

    • Lead by example and demon...

  • Answered by AI
  • Q2. Good communication
  • Q3. How to lead Team handling
  • Ans. 

    Leading a team involves clear communication, setting expectations, providing support, and fostering a positive work environment.

    • Communicate openly and regularly with team members

    • Set clear goals and expectations for the team

    • Provide support and resources to help team members succeed

    • Foster a positive work environment through recognition and feedback

    • Lead by example and demonstrate strong work ethic

  • Answered by AI
  • Q4. How to low rate Attraction
  • Ans. 

    To low rate Attraction, focus on improving customer service, product quality, and marketing strategies.

    • Enhance customer service by training staff to be friendly and helpful

    • Ensure high quality products by regularly checking for freshness and updating inventory

    • Implement effective marketing strategies such as promotions, social media campaigns, and partnerships

    • Collect feedback from customers to identify areas for improvem

  • Answered by AI
  • Q5. How to make good store
  • Ans. 

    To make a good store, focus on customer service, merchandising, cleanliness, and employee training.

    • Provide excellent customer service to create a positive shopping experience

    • Ensure merchandise is well-organized and visually appealing

    • Maintain a clean and organized store environment

    • Train and motivate employees to deliver top-notch service

    • Implement effective inventory management practices

    • Utilize technology to streamline o

  • Answered by AI

Top Lenskart Store Manager Interview Questions and Answers

Q1. How to segregate target for staff
View answer (28)

Store Manager Interview Questions asked at other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very much important and understand your tea... read more
View answer (29)

Store Manager Interview Questions & Answers

user image Anonymous

posted on 11 Dec 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. What are the duties and responsibilities associated with the job?
  • Ans. 

    The duties and responsibilities of a Store Manager include overseeing daily operations, managing staff, ensuring customer satisfaction, and maximizing sales.

    • Overseeing daily operations of the store

    • Managing and training staff

    • Ensuring customer satisfaction

    • Maximizing sales and profitability

    • Inventory management and ordering supplies

    • Creating and implementing store policies and procedures

    • Handling customer complaints and reso...

  • Answered by AI
  • Q2. What is your current job profile?
  • Ans. 

    I am currently working as an Assistant Store Manager at a retail store.

    • Responsible for overseeing daily operations of the store

    • Managing inventory and stock levels

    • Training and supervising staff

    • Assisting customers with inquiries and concerns

    • Implementing sales strategies to meet targets

  • Answered by AI
  • Q3. What is your job location?
  • Ans. 

    The job location is at the store where I will be managing the daily operations and overseeing the staff.

    • The job location is at the physical store where products are sold.

    • I will be responsible for managing the store's daily operations and ensuring smooth functioning.

    • I will oversee the staff and ensure they are performing their duties efficiently.

    • Examples: ABC Store, XYZ Mall, 123 Street

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Duties and responsibilities
  • Q2. What are your key performance indicators (KPIs)?
  • Ans. 

    Key performance indicators (KPIs) are metrics used to evaluate the success of a store manager in achieving goals and driving performance.

    • Sales revenue

    • Customer satisfaction scores

    • Inventory turnover rate

    • Employee turnover rate

    • Profit margin

    • Conversion rate

    • Average transaction value

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Lenskart Store Manager interview:
  • Balance score card
  • Net promoter score
  • Conversions
  • Selling Skills
  • Knowledge Management
  • Sale increase
  • Customer Handling
  • Grooming
Interview preparation tips for other job seekers - Good question regarding the hiring process for the store.

Top Lenskart Store Manager Interview Questions and Answers

Q1. How to segregate target for staff
View answer (28)

Store Manager Interview Questions asked at other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very much important and understand your tea... read more
View answer (29)

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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Approached by Company

Round 1 - Group Discussion 

About all structure of company

Round 2 - One-on-one 

(2 Questions)

  • Q1. Policy of the company and how to work
  • Ans. 

    The company policy focuses on customer satisfaction and achieving sales targets through effective communication and relationship building.

    • Company policy emphasizes customer satisfaction as top priority

    • Sales targets are set and must be achieved through effective communication and relationship building

    • Regular training and development opportunities provided to enhance sales skills

  • Answered by AI
  • Q2. Priority to the customer first
Round 3 - Assignment 

You should get the perfect knowledge about everything

Round 4 - Technical 

(2 Questions)

  • Q1. How to resolve the issue
  • Ans. 

    To resolve the issue, identify the root cause, communicate effectively, and work towards a mutually beneficial solution.

    • Identify the root cause of the issue by asking probing questions and actively listening to the customer's concerns.

    • Communicate effectively with the customer to ensure they feel heard and understood.

    • Work towards a mutually beneficial solution by offering alternatives and being open to compromise.

    • Follow...

  • Answered by AI
  • Q2. Listen to customer first
Round 5 - Assignment 

Transparency of the company

Round 6 - Assignment 

Work as a family member

Interview Preparation Tips

Interview preparation tips for other job seekers - First know about product and policy

Top Lenskart Sales Executive Interview Questions and Answers

Q1. How do you attend the customer and close the sales without walking out ?
View answer (3)

Sales Executive Interview Questions asked at other Companies

Q1. Do you know what is selling and how you can sell it?
View answer (52)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Conversion regarding questions
  • Q2. How to handle customer
  • Ans. 

    Best practices for handling customers include active listening, empathy, problem-solving, and clear communication.

    • Practice active listening to understand customer needs and concerns.

    • Show empathy towards customers by acknowledging their feelings and demonstrating understanding.

    • Use problem-solving skills to address customer issues and find solutions.

    • Communicate clearly and effectively to ensure customers understand the i

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. How many staff in floor
Round 3 - One-on-one 

(2 Questions)

  • Q1. NPS regarding questions
  • Q2. Monthly meeting

Interview Preparation Tips

Interview preparation tips for other job seekers - Good organization and career regarding

Top Lenskart Store Manager Interview Questions and Answers

Q1. How to segregate target for staff
View answer (28)

Store Manager Interview Questions asked at other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very much important and understand your tea... read more
View answer (29)

Jobs at Lenskart

View all
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - iCurrent role & responsibilities 

(1 Question)

  • Q1. What value you bring to the company
  • Ans. 

    I bring extensive experience in procurement, strong negotiation skills, and a track record of cost savings.

    • Extensive experience in procurement

    • Strong negotiation skills

    • Track record of cost savings

    • Ability to build strong supplier relationships

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What is your biggest contribution to your current company
  • Ans. 

    Implemented cost-saving initiatives resulting in a 15% reduction in procurement expenses.

    • Identified and negotiated better terms with key suppliers

    • Implemented vendor consolidation strategy

    • Introduced competitive bidding process for major purchases

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive: 5 days working + Work from home facility
Negative: not good ERP systems, no process improvements

Assistant Manager Procurement Interview Questions asked at other Companies

Q1. What is procurement and what role does it play in an organization?
View answer (2)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Mayopia me kon sa lens dete hai
  • Q2. Hyper metropiya me kon sa lens dete hai

Top Lenskart Optometrist Interview Questions and Answers

Q1. How did u refine the refraction correction
View answer (16)

Optometrist Interview Questions asked at other Companies

Q1. How did u refine the refraction correction
View answer (16)

Store Manager Interview Questions & Answers

user image Anonymous

posted on 23 Mar 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
  • Q1. Work experience
  • Q2. Analysts business question
  • Q3. How to grow your business without marketing support?
  • Ans. 

    Growing a business without marketing support relies on customer relationships, operational efficiency, and community engagement.

    • Enhance customer service: Train staff to provide exceptional service, leading to repeat business and word-of-mouth referrals.

    • Leverage social media: Use platforms like Instagram and Facebook to engage with customers and showcase products organically.

    • Build partnerships: Collaborate with local bu...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Very fast learning company

Top Lenskart Store Manager Interview Questions and Answers

Q1. How to segregate target for staff
View answer (28)

Store Manager Interview Questions asked at other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very much important and understand your tea... read more
View answer (29)

Store Manager Interview Questions & Answers

user image Anonymous

posted on 28 Feb 2025

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Experience or Self introduction
  • Q2. Kpi

Top Lenskart Store Manager Interview Questions and Answers

Q1. How to segregate target for staff
View answer (28)

Store Manager Interview Questions asked at other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very much important and understand your tea... read more
View answer (29)

Store Manager Interview Questions & Answers

user image gaurav singh

posted on 27 Mar 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. How can increase sale
  • Q2. NPS increase and ready for zoom meetings any time

Top Lenskart Store Manager Interview Questions and Answers

Q1. How to segregate target for staff
View answer (28)

Store Manager Interview Questions asked at other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very much important and understand your tea... read more
View answer (29)

Lenskart Interview FAQs

How many rounds are there in Lenskart interview?
Lenskart interview process usually has 2-3 rounds. The most common rounds in the Lenskart interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Lenskart interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Lenskart. The most common topics and skills that interviewers at Lenskart expect are Sales, Store Management, Retail Sales, Customer Satisfaction and Optometry.
What are the top questions asked in Lenskart interview?

Some of the top questions asked at the Lenskart interview -

  1. How did u refine the refraction correct...read more
  2. Why there is difference power between contact lens and specta...read more
  3. How can you motivate the customer to buy our produ...read more
How long is the Lenskart interview process?

The duration of Lenskart interview process can vary, but typically it takes about less than 2 weeks to complete.

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Lenskart Interview Process

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Interview experience

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based on 3.1k reviews

3.2/5

Rating in categories

3.3

Skill development

3.0

Work-life balance

3.1

Salary

3.0

Job security

3.0

Company culture

2.8

Promotions

3.0

Work satisfaction

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