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Haryana Police Interview Questions and Answers

Updated 23 Sep 2024
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Q1. How do you attend the customer and close the sales without walking out ?

Ans.

By actively listening to the customer's needs, addressing their concerns, and providing tailored solutions, I can effectively close sales without walking out.

  • Build rapport and trust with the customer by actively listening to their needs and concerns.

  • Ask probing questions to understand the customer's pain points and preferences.

  • Present tailored solutions that address the customer's specific needs and showcase the value of the product or service.

  • Handle objections effectively by...read more

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Q2. How do you convince the customer for particular lenses ?

Ans.

I focus on understanding the customer's needs and demonstrating how the particular lenses will meet those needs effectively.

  • Listen to the customer's requirements and concerns

  • Highlight the features and benefits of the particular lenses

  • Provide personalized recommendations based on the customer's lifestyle and preferences

  • Offer a trial period or satisfaction guarantee to build trust

  • Address any objections or questions the customer may have

  • Share success stories or testimonials from...read more

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Q3. What is lrnskart and it's function

Ans.

lrnskart is an online platform for learning and development, offering courses and training programs.

  • Offers a wide range of courses in various fields such as technology, business, and personal development

  • Provides interactive learning materials such as videos, quizzes, and assignments

  • Allows users to track their progress and earn certifications upon completion

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Q4. Speak about any topic for 3-5minutes

Ans.

The importance of networking in sales

  • Networking is crucial for sales success

  • Building relationships with potential clients can lead to long-term partnerships

  • Attending industry events and conferences can provide valuable networking opportunities

  • Utilizing social media platforms like LinkedIn can also be effective for networking

  • Networking should be a continuous effort, not just a one-time event

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Discover Haryana Police interview dos and don'ts from real experiences

Q5. Why in sales? Sell me this pen

Ans.

Passionate about sales, I believe in the power of persuasion and building relationships to drive success.

  • Highlight the benefits of the pen such as its smooth writing experience and sleek design

  • Create a sense of urgency by mentioning limited stock or a special promotion

  • Ask probing questions to understand the customer's needs and tailor your pitch accordingly

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Q6. What is QTD ?

Ans.

QTD stands for Quarter to Date, which refers to the period from the beginning of the current quarter up to the present date.

  • QTD is used to track and analyze sales performance, expenses, or any other metrics within the current quarter.

  • It helps in comparing the current quarter's performance with previous quarters or setting targets for the remaining period of the quarter.

  • For example, if today's date is April 15th, QTD would include all data from January 1st to April 15th in the...read more

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Q7. How to resolve the issue

Ans.

To resolve the issue, identify the root cause, communicate effectively, and work towards a mutually beneficial solution.

  • Identify the root cause of the issue by asking probing questions and actively listening to the customer's concerns.

  • Communicate effectively with the customer to ensure they feel heard and understood.

  • Work towards a mutually beneficial solution by offering alternatives and being open to compromise.

  • Follow up with the customer to ensure their satisfaction and add...read more

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Q8. What is NPS ?

Ans.

NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.

  • NPS is calculated based on the answer to a single question: 'How likely are you to recommend our product/service to a friend or colleague?'

  • Responses are typically on a scale of 0-10, with customers categorized as Promoters (9-10), Passives (7-8), or Detractors (0-6).

  • NPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters.

  • A high NPS indicates str...read more

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Q9. Sale this watch?

Ans.

This watch is a stylish and elegant timepiece that combines functionality with luxury.

  • Highlight the unique features of the watch such as its design, materials used, and special functions.

  • Emphasize the quality and craftsmanship of the watch to appeal to customers looking for a high-end product.

  • Create a sense of urgency by mentioning limited availability or special discounts.

  • Offer a comparison with other watches in the market to showcase the value proposition of this watch.

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Interview Process at Haryana Police

based on 30 interviews
2 Interview rounds
HR Round - 1
HR Round - 2
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