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Lenovo Desktop & Laptop Support Engineer Interview Questions, Process, and Tips for Experienced

Updated 23 Nov 2023

Lenovo Desktop & Laptop Support Engineer Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. No Post issues Motherboard
  • Q2. NO power motherboard
  • Ans. 

    When a motherboard has no power, it could be due to various reasons such as a faulty power supply, loose connections, or a defective motherboard.

    • Check if the power supply is functioning properly

    • Ensure all connections between the power supply and motherboard are secure

    • Test the motherboard with a known working power supply

    • Inspect for any visible signs of damage on the motherboard

    • Consider replacing the motherboard if all

  • Answered by AI
  • Q3. BOOTING ISSUES FAOUNDED
  • Q4. Network connectivity
  • Q5. Lan wan network issue
  • Ans. 

    The question is about LAN WAN network issues.

    • Identify the specific issue in the LAN or WAN network

    • Troubleshoot the issue by checking network cables, routers, switches, and configurations

    • Use network diagnostic tools to identify and resolve the problem

    • Ensure proper network connectivity and communication between devices

    • Implement necessary network security measures

  • Answered by AI
  • Q6. Network problem
  • Ans. 

    The network problem can be caused by various factors such as hardware issues, misconfiguration, or network congestion.

    • Check if the network cables are properly connected and not damaged.

    • Verify if the network adapter drivers are up to date.

    • Ensure that the IP address, subnet mask, and default gateway are correctly configured.

    • Check for any network congestion or bandwidth limitations.

    • Test connectivity by pinging the default...

  • Answered by AI
  • Q7. LAN and wan CONNECTION issues
  • Ans. 

    LAN and WAN connection issues

    • Troubleshoot network cables and connections

    • Check network settings and configurations

    • Test network connectivity using ping or traceroute

    • Verify DNS settings and perform DNS flush if necessary

    • Check firewall and security settings

    • Update network drivers and firmware

    • Consider network hardware failures or limitations

    • Analyze network traffic for congestion or bandwidth issues

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Desktop computer or laptop related. Network problem is

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About yourself and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ware of froud and no give mony if he bring to mony
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There were 4 interview rounds.

Round 1 - Case Study 

Field engineer in RACW

Round 2 - Case Study 

Refrigeration & air conditioner

Round 3 - Technical 

(5 Questions)

  • Q1. Units problem solved
  • Q2. Any situation in handling
  • Ans. 

    Yes, I have experience in handling a situation where a critical quality issue was identified during production.

    • Identified root cause of the quality issue

    • Implemented corrective actions to address the issue

    • Worked closely with production team to prevent recurrence

  • Answered by AI
  • Q3. Line problem anylist
  • Q4. Group discussion with RBA
  • Q5. Line petroling issue solved
Round 4 - Group Discussion 

Group discussion with any issues

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. About of knowledge and guidelines process
  • Q2. Quality related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - For your growth and company development and profit , longer lasting global corporation

I applied via Approached by Company and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Quality control only question
  • Q2. Only quality question

Interview Preparation Tips

Interview preparation tips for other job seekers - Input to output process quality check
OQC qulity check reaport
Molding department quality
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Cycle and balancing of Air conditioner,mazor field complaint.
  • Q2. What is saturation point.
  • Ans. 

    Saturation point is the point at which a substance can no longer absorb or dissolve any more of another substance.

    • Saturation point is reached when a solution can no longer dissolve any more solute.

    • In chemistry, it refers to the point at which a solution is holding the maximum amount of solute that can be dissolved at a given temperature and pressure.

    • For example, if you keep adding sugar to a cup of water and stirring i...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. About 7 QC tools, detailed of Air conditioning cycle.

Interview Preparation Tips

Interview preparation tips for other job seekers - Air conditioning cycle, working of Air conditioning, components of Air conditioner.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. For better Quality
  • Q2. Fir better Customer satisfaction
  • Q3. For Better customer uses
  • Q4. What is Customer demand?
  • Ans. 

    Customer demand refers to the quantity of a product or service that customers are willing to purchase at a given price and time.

    • Customer demand is influenced by factors such as price, quality, availability, and marketing.

    • It is important for businesses to accurately forecast customer demand to optimize production and inventory levels.

    • Examples of customer demand include seasonal fluctuations in sales of winter clothing a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Better thinking, better growth
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction your self
  • Ans. 

    I am a dedicated Quality Engineer with 5 years of experience in ensuring product quality and compliance with industry standards.

    • 5 years of experience in quality engineering

    • Expertise in ensuring product quality and compliance

    • Strong knowledge of industry standards and regulations

    • Experience in conducting quality audits and inspections

    • Proficient in root cause analysis and problem-solving

  • Answered by AI
  • Q2. According to process

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is your job profile
  • Q2. What is 7 qc tools ,what are PPAP documents
  • Ans. 

    7 QC tools are problem-solving techniques used in quality control. PPAP documents are used in automotive industry for product approval.

    • 7 QC tools include Pareto chart, fishbone diagram, control chart, histogram, scatter diagram, flowchart, and check sheet

    • PPAP documents are Production Part Approval Process documents used in automotive industry for product approval

    • PPAP documents include design records, engineering change...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience of interview, hr are of good behaviour, they will help whenever you feel uncomfortable during interview

I applied via Walk-in and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Previous experience questions related to job role

Lenovo Interview FAQs

How many rounds are there in Lenovo Desktop & Laptop Support Engineer interview for experienced candidates?
Lenovo interview process for experienced candidates usually has 2 rounds. The most common rounds in the Lenovo interview process for experienced candidates are Resume Shortlist and Technical.
What are the top questions asked in Lenovo Desktop & Laptop Support Engineer interview for experienced candidates?

Some of the top questions asked at the Lenovo Desktop & Laptop Support Engineer interview for experienced candidates -

  1. Lan wan network is...read more
  2. LAN and wan CONNECTION issu...read more
  3. NO power motherbo...read more

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Lenovo Desktop & Laptop Support Engineer Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more
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Lenovo Desktop & Laptop Support Engineer Salary
based on 4 salaries
₹3 L/yr - ₹3.5 L/yr
18% more than the average Desktop & Laptop Support Engineer Salary in India
View more details

Lenovo Desktop & Laptop Support Engineer Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

4.0

Salary

1.0

Job security

4.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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