Kissht Finance Tele Caller Interview Questions and Answers

Q1. Introduce yourself
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Q2. Can you take collection calls?
Ans. 
Yes, I am comfortable taking collection calls.
• I have experience in handling collection calls in my previous roles.

• I am confident in my communication skills and ability to negotiate payment plans.

• I understand the importance of maintaining professionalism and empathy during collection calls.
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Q3. How much salary you want?
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Q4. From when you can join?
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Q1. What is company KRA KPI
Ans. 
Company KRA KPI stands for Key Result Areas and Key Performance Indicators, which are used to measure the success of an organization.
• KRA (Key Result Areas) are specific areas of an employee's job responsibilities that are crucial for achieving organizational goals.

• KPI (Key Performance Indicators) are measurable values that demonstrate how effectively an organization is achieving its key objectives.

• KRA KPI help in setti...read more
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Q2. Regarding company policies
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Q1. Some questions are regarding team handling
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Q2. How to control shrinkage attrition and regarding behavior issue
Ans. 
To control shrinkage attrition and behavior issues, implement proper training, establish clear policies, conduct regular audits, and address issues promptly.
• Implement proper training for employees on shrinkage prevention and behavior management.

• Establish clear policies and procedures regarding shrinkage and behavior expectations.

• Conduct regular audits to identify areas of shrinkage and behavior concerns.

• Address shrinka...read more
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Last company working experience with you

Q1. What Expectetion
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Q2. Knowledge is debt collection
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Q1. About yourself and your goals
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Q2. Previous experience
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30 minutes Aptitude test

1 Hour 30 minutes on SQL screening test

The aptitude round consists of approx 20 q's, out of which half the q's were based on LR and aptitude and half based on computer fundamentals.

The coding test consisted of 4 q's. The selection criteria was to complete at least 3 q's.

Q1. Tell me something about yourself
Ans. 
I am a passionate software engineer with experience in developing web applications using various technologies.
• Experienced in developing web applications using HTML, CSS, JavaScript, and frameworks like React and Angular

• Proficient in backend development with Node.js and databases like MongoDB and MySQL

• Familiar with version control systems like Git and project management tools like Jira
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Q2. Questions on React.js, as i had build projects using react.js.
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Q1. About experience and work profile
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Q1. About salary, position and working location
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