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Kestone Integrated Marketing Services Customer Service Executive Interview Questions and Answers
Kestone Integrated Marketing Services Customer Service Executive Interview Experiences
1 interview found
Selected
I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.
(2 Questions)
- Q1. Just basic introduction
- Q2. And about BPO and Communication skill
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Customer Service Executive Interview Questions & Answers
R.R. Donnelley
Anonymous
posted on 14 Dec 2022
Email writing to the client, aptitude test
(2 Questions)
- Q1. What is the experience
- Q2. Tell me about your self
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
R.R. Donnelley
Anonymous
posted on 23 Nov 2022
Selected
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why did you choose rrd
Interview Preparation Tips
Good and nice experience
(2 Questions)
- Q1. About the experience
- Q2. Fresher and new to domain
Customer Service Associate Interview Questions & Answers
R.R. Donnelley
Rahul R
posted on 2 Apr 2024
(1 Question)
- Q1. Explanation about Active Directory
- Ans.
Active Directory is a directory service developed by Microsoft for Windows domain networks.
Centralized database for managing network resources
Stores information about users, computers, groups, etc.
Allows for authentication and authorization for network users
Enables IT administrators to manage network resources efficiently
(1 Question)
- Q1. Salary Expectations
Skills evaluated in this interview
Customer Care Executive Interview Questions & Answers
R.R. Donnelley
koti Surya jayasree
posted on 11 Aug 2024
(5 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced customer care executive with a passion for providing excellent service.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to handle difficult customers with patience and empathy
Proficient in using CRM systems and resolving customer complaints efficiently
- Q2. About complete degree
- Q3. Where are u coming
- Ans.
I am coming from [location].
I am coming from [current city]
I am currently located in [current city]
I am traveling from [location]
I am commuting from [location]
- Q4. Are u interested
- Ans.
Yes, I am interested in the position of Customer Care Executive.
I have a strong background in customer service.
I enjoy helping customers and solving their problems.
I am a good listener and communicator.
I am eager to learn and grow in this role.
I am excited about the opportunity to work in a customer-focused environment.
- Q5. Why so again came to this job
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Core python
- Q2. OOPS concept
I applied via Campus Placement and was interviewed in Jul 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Questions from SQL, Python, Excel, Tableau and from my Projects
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Dec 2019. There were 5 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Introduction about yourself
- Ans.
I am a highly motivated and experienced professional with a strong background in the field of finance.
I have a Bachelor's degree in Finance from XYZ University.
I have worked as a Financial Analyst at ABC Company for 3 years.
I am proficient in financial modeling, data analysis, and forecasting.
I have a proven track record of successfully managing budgets and improving financial performance.
I am a detail-oriented individ...
- Q2. Give a proper example when you have tackled a situation you have encountered on Google Ads / Facebook Ads and have come out from it
- Ans.
I encountered a situation where a Google Ads campaign was not generating enough conversions.
I analyzed the campaign's performance metrics to identify the issue
I discovered that the ad copy was not compelling enough to drive conversions
I revised the ad copy to make it more persuasive and relevant to the target audience
After implementing the changes, I closely monitored the campaign's performance
The revised ad copy resul...
- Q3. Tell an instance when there was no solution to be found to a particular problem you encountered and what did you do and did you successfully solve it later
- Ans.
Encountered a problem with a malfunctioning machine and found no solution initially
Encountered a problem with a malfunctioning machine that was affecting production
Tried troubleshooting and consulting manuals but couldn't find a solution
Reached out to the manufacturer for assistance
Manufacturer sent a technician who identified the issue and fixed it
Production resumed as normal
- Q4. What are your strengths and weaknesses. Give example when they have rescued you and when you have failed because of it
- Ans.
My strengths include strong communication skills and attention to detail. However, my weakness is that I can be overly critical of my own work.
Strength: Strong communication skills - I have the ability to effectively convey information and ideas to others.
Strength: Attention to detail - I am meticulous and thorough in my work, ensuring accuracy and quality.
Weakness: Overly critical of my own work - I tend to be too har...
Interview Preparation Tips
I applied via LinkedIn and was interviewed in May 2021. There was 1 interview round.
Interview Preparation Tips
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Kestone Integrated Marketing Services Customer Service Executive Interview Process
based on 1 interview
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