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Kataria Automobiles Customer Care Executive Interview Questions and Answers for Freshers

Updated 20 Apr 2022

Kataria Automobiles Customer Care Executive Interview Experiences for Freshers

1 interview found

I applied via Campus Placement and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduce Yourself & why you wanna join this company ?
  • Ans. 

    I am a dedicated and customer-oriented individual with a passion for providing excellent service. I want to join this company because of its reputation for prioritizing customer satisfaction and its commitment to employee growth and development.

    • I have several years of experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I have a track record of consistently exceeding cust...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be a good listener & Have some confidence in yourself.

Interview questions from similar companies

I applied via Facebook and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to join JLR?
  • Ans. Because it's a premium brand and my dream job .
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Jaguar Land Rover Customer Care Executive interview:
  • Customer Service
  • Customer Handling
  • customer support
  • Customer Relationship
Interview preparation tips for other job seekers - 1st round: You have to be polished and confident.You should know how to handle customers in a premium segment.You have to be a good listener as well as a good speaker.

2nd round: You should have a good writing skill in English.

I applied via Facebook

Round 1 - One-on-one 

(1 Question)

  • Q1. Experience in automobile
  • Ans. 

    I have experience working in the automobile industry.

    • Worked as a customer service representative for a car dealership

    • Assisted customers with inquiries about car models, features, and pricing

    • Handled customer complaints and resolved issues related to car purchases

    • Familiar with basic car maintenance and troubleshooting

    • Attended training sessions on new car models and features

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluent English , Good communication skill along with powerful writing capacity.

I applied via Campus Placement and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General apti

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk confidently.
Must have some technical knowledge about engineering.

I appeared for an interview in Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Profile based questions

Interview Preparation Tips

Round: aptitude
Experience: both technical and general.
Tips: you can easily clear if know somewhat in programming.

Round: HR Interview
Experience: once you clear aptitude then you will get to the company.

Skills: Personnel Management
College Name: Mnm Jain Engineering College

I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1.Design of EV HV architecture & Specify it's major components along with their functions.
  • Ans. 

    EV HV architecture consists of battery, motor, inverter, and controller.

    • EV HV architecture is responsible for converting DC power from the battery to AC power for the motor.

    • Major components include battery, motor, inverter, and controller.

    • Battery stores energy and provides power to the motor.

    • Motor converts electrical energy into mechanical energy to drive the wheels.

    • Inverter converts DC power from the battery to AC pow...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress + skill test. It lasted for about 1 hour 35 minutes. Interviewer wanted to test both my domain knowledge, interpersonal skills as well as communication skills. Most of the questions asked to me were related to my previous experience & projects undertaken by me. i.e Automotive electrical circuits & design, Design tool knowledge etc.you need stay calm and should apply presence of mind. Communication and domain specific knowledge is most important.

I applied via Referral and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Normal tooling questions, regulation ECE 26 and R 42, painting process
  • Q2. Section Y0, fender bracket and bumper sections, also fog lamp and head lamp gap and section value
  • Q3. Welding process and snapping method, RPS strategy

Interview Preparation Tips

Interview preparation tips for other job seekers - interview is not tough once clear CAD test then interview is mostly formality unless technically not sound.

I applied via Spectrum placement and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. 1. Domain specific basic technical Questions 2. Automotive design parameters 3. Type of tool utilisation & methods 4. Automotive standards & components selection criteria 5. Importance & functions of autom...
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as above. Basic technical knowledge mostly asked.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Basic domain knowledge is must
2. Overview of automotive components.
3.Design consideration & parameters are must.

I applied via WorkIndia and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Name work experience qualification
  • Q2. Name and what works experience and qualification
  • Q3. Muthoot finance mein job kaise karen 2022
Round 3 - Aptitude Test 

Computer hardware work marketing manager

Interview Preparation Tips

Interview preparation tips for other job seekers - I have jobs is good work experience qualification I am like company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Aptitude test on communication protocols and programming.

Round 3 - HR 

(1 Question)

  • Q1. Interview to check language proficiency and attitude.
Round 4 - Technical 

(1 Question)

  • Q1. Explain your final year project work

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare different in vehicle communication protocols and there use cases and be confident.

Kataria Automobiles Interview FAQs

How many rounds are there in Kataria Automobiles Customer Care Executive interview for freshers?
Kataria Automobiles interview process for freshers usually has 1 rounds. The most common rounds in the Kataria Automobiles interview process for freshers are One-on-one Round.

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Kataria Automobiles Customer Care Executive Salary
based on 12 salaries
₹1.2 L/yr - ₹2.4 L/yr
33% less than the average Customer Care Executive Salary in India
View more details

Kataria Automobiles Customer Care Executive Reviews and Ratings

based on 8 reviews

2.8/5

Rating in categories

2.9

Skill development

2.4

Work-life balance

1.8

Salary

2.2

Job security

2.3

Company culture

2.1

Promotions

2.5

Work satisfaction

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