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Kasplo Internet Customer Support Executive Interview Questions and Answers

Updated 31 Jan 2025

Kasplo Internet Customer Support Executive Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Introduction About your experience
  • Ans. 

    I have over 5 years of experience in customer support roles, including handling inquiries, resolving issues, and providing excellent service.

    • Managed a high volume of customer inquiries via phone, email, and chat

    • Resolved customer issues efficiently and effectively, resulting in high customer satisfaction ratings

    • Provided product support and troubleshooting assistance to customers

    • Collaborated with cross-functional teams t...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Jul 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction about yourself and Past job Experience

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Kasplo Internet Interview FAQs

How many rounds are there in Kasplo Internet Customer Support Executive interview?
Kasplo Internet interview process usually has 1 rounds. The most common rounds in the Kasplo Internet interview process are Technical and One-on-one Round.
How to prepare for Kasplo Internet Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Kasplo Internet. The most common topics and skills that interviewers at Kasplo Internet expect are CRM, Customer Complaints, Customer Satisfaction, Customer Service and Customer Support.

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Kasplo Internet Customer Support Executive Interview Process

based on 2 interviews

Interview experience

2
  
Poor
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Kasplo Internet Customer Support Executive Reviews and Ratings

based on 2 reviews

2.0/5

Rating in categories

5.0

Skill development

3.0

Work-life balance

4.0

Salary

1.0

Job security

3.0

Company culture

4.0

Promotions

3.0

Work satisfaction

Explore 2 Reviews and Ratings
System Administrator
3 salaries
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₹4.2 L/yr - ₹4.8 L/yr

Senior HR
3 salaries
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₹5.3 L/yr - ₹6 L/yr

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