JustDial Quality Analyst Interview Questions and Answers

Q1. Tell me about yourself?
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Q2. Attend face-to-face interview.
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Q1. Tell me about yourself?
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Q2. How many years of work experience do you have in call audits?
Ans. 
I have 5 years of work experience in call audits.
• I have conducted call audits for various industries including telecommunications, customer service, and sales.

• I have experience in evaluating call quality, adherence to scripts, compliance with regulations, and customer satisfaction.

• I have provided feedback and recommendations for improvement based on call audit findings.

• I have used call monitoring software and tools to ...read more
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Q3. Would you be able to audit 35 calls per day?
Ans. 
Yes, I am confident in my ability to audit 35 calls per day.
• I have experience auditing a high volume of calls in my previous role.

• I am organized and efficient in my work process.

• I am dedicated to ensuring quality and accuracy in my audits.

• I am confident in my ability to meet the daily target of 35 calls.
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Q4. Would you be able to work under pressure and hectic shift timings?
Ans. 
Yes, I have experience working under pressure and handling hectic shift timings.
• I have previous experience working in fast-paced environments where I had to meet tight deadlines

• I am able to prioritize tasks effectively and remain calm under pressure

• I have successfully managed hectic shift timings in my previous roles by being organized and adaptable
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Q1. Tell me about youself?
Ans. 
I am a dedicated Quality Analyst with a strong attention to detail and a passion for ensuring product excellence.
• Experienced in conducting quality assurance tests and identifying defects

• Skilled in creating test plans and executing test cases

• Proficient in using testing tools such as Selenium and Jira

• Strong communication skills to collaborate with development teams
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Q2. Would you be able to work according to shift timings?
Ans. 
Yes, I am flexible with shift timings and can work as per the requirements.
• I am willing to work different shifts, including nights and weekends if needed.

• I understand the importance of meeting project deadlines and am committed to fulfilling my responsibilities.

• I have previous experience working in shifts and have successfully adapted to different schedules.

• I am open to discussing any specific shift requirements and fi
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Q1. Why I want to join this organisation.
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Q2. About my previous experiences.
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Q3. Related to the job post I was interviewing for.
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Q1. Analytical questions.
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Q2. Related to my job post.
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Normal aptitude test with basic logical reasoning, grammatical and analytical type questions

Q1. Self introduction, Questions regarding the job description,logical thinking type questions
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