JSW Steel Coated Products Deputy Manager Interview Questions and Answers

CRM processes manage customer interactions, streamline communication, and enhance relationships to drive sales and satisfaction.

• Lead Management: Tracking potential customers from initial contact to conversion. Example: Using CRM to follow up on leads from a marketing campaign.

• Sales Automation: Automating sales tasks like follow-ups and reminders. Example: Setting automated emails for nurturing leads.

• Customer Support: M...read more

Defects in galvanizing products can include bare spots, dross inclusions, and white rust.

• Bare spots: areas where the zinc coating is missing, leaving the underlying metal exposed

• Dross inclusions: impurities in the zinc coating that can affect the appearance and performance of the product

• White rust: a powdery white substance that forms on the surface of the zinc coating due to moisture exposure

Cost drivers of galvanizing include raw material prices, energy costs, labor costs, and equipment maintenance.

• Raw material prices: The cost of zinc, which is the primary material used in galvanizing, can greatly impact overall costs.

• Energy costs: The energy required to heat the zinc and run the galvanizing process can be a significant cost driver.

• Labor costs: Skilled labor is needed to operate the galvanizing equipment...read more

Safety hazards in line refer to potential risks or dangers present in a specific area or process.

• Identify and assess potential hazards in the workplace

• Implement safety measures to mitigate risks

• Train employees on safety protocols and procedures

• Regularly inspect and maintain equipment to prevent accidents