iOPEX Technologies Interview Questions, Process, and Tips

Q1. How to handle customer
Ans. 
Handle customers with patience, empathy, and effective communication.
• Listen actively to understand the customer's issue

• Show empathy and understanding towards the customer's frustration

• Communicate clearly and effectively, avoiding technical jargon

• Provide timely updates on the progress of resolving the issue

• Follow up with the customer to ensure satisfaction
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Q1. Intro and about project
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Q2. Questions related to experience
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Q1. About yourself and they will test your communication
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Q2. Basic networking questions
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Q1. What is a router
Ans. 
A router is a networking device that forwards data packets between computer networks.
• Routes data packets between different networks

• Uses IP addresses to determine where to send data

• Acts as a gateway for devices to connect to the internet

• Can be wired or wireless

• Examples: Cisco, Netgear, TP-Link routers
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Q2. What is mean by network
Ans. 
A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another for sharing data and resources.
• A network allows devices to communicate with each other, share resources, and access the internet.

• Types of networks include LAN (Local Area Network), WAN (Wide Area Network), and WLAN (Wireless Local Area Network).

• Networks can be wired or wireless, with Ethernet and Wi-...read more
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Q1. About yourself and basic internet questions
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Q2. Network and process questions
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Q1. What is smoke testing
Ans. 
Smoke testing is a preliminary testing to check if the basic functionalities of a software application are working fine.
• Performed early in the development cycle

• Focuses on basic functionality

• Not exhaustive testing

• Helps identify major issues early on

• Usually automated for efficiency
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Q2. Explain about Agile and Sprint retro
Ans. 
Agile is a project management methodology that focuses on iterative development, while Sprint retro is a meeting held at the end of a sprint to reflect on what went well and what could be improved.
• Agile is a project management methodology that emphasizes iterative development and collaboration between cross-functional teams.

• Sprint retro is a meeting held at the end of a sprint in Agile, where the team reflects on what ...read more
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Q3. Regression testing
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Q1. Explain about your self
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Q2. College project explanation from me
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Q1. Are you familiar with Adobe Creative Cloud?
Ans. 
Yes, I am very familiar with Adobe Creative Cloud and have extensive experience using its various software programs.
• Proficient in Adobe Photoshop, Illustrator, and InDesign

• Experience with Adobe XD for prototyping

• Familiar with Adobe Premiere Pro and After Effects for video editing

• Knowledge of Adobe Acrobat for creating and editing PDFs
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Q2. How many years of experience do you have in graphic design?
Ans. 
I have 8 years of experience in graphic design.
• Started working as a graphic designer at a marketing agency right after graduating from college

• Have worked on a variety of projects including branding, print design, and digital media

• Familiar with Adobe Creative Suite and other design software

• Attended design workshops and conferences to stay updated with industry trends
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Q3. What is your current role in your company?
Ans. 
I am currently responsible for leading a team of graphic designers and overseeing all visual communication projects for the company.
• Leading a team of graphic designers

• Overseeing visual communication projects

• Collaborating with other departments to ensure brand consistency
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They sent the test file and requested one social media poster, one web animation banner, and one standee design.

Q1. What is your notice period?
Ans. 
My notice period is one month.
• Notice period is one month

• Standard notice period in the industry

• Can be negotiable based on discussion
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Q1. About previous experience
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