Upload Button Icon Add office photos

Filter interviews by

InterGlobe Enterprises Customer Service Associate Interview Questions and Answers for Experienced

Updated 3 Aug 2021

InterGlobe Enterprises Customer Service Associate Interview Experiences for Experienced

1 interview found

I applied via Monster and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview questions from similar companies

I applied via LinkedIn and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self intro Why u want to be in Indigo Some lofe experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
And smile

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why you want to leave your current organization?
  • Ans. 

    I am seeking new opportunities for growth and development.

    • Looking for a more challenging role

    • Seeking a company with better career prospects

    • Wanting to expand my skill set

    • Desire for a more positive work environment

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident whatever the situation....I can understand that sometimes we cannot that I would suggest to not show on your face 😉
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They won't ask you anything serious. How do you deal with customers, calls, etc.
  • Q2. Don't worry about it

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join the company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you describe the profile of your previous company and your role there?
  • Ans. 

    I worked at a fast-paced retail company as a Customer Service Associate.

    • Assisted customers with product inquiries and issues

    • Processed returns and exchanges

    • Handled customer complaints and resolved issues

    • Collaborated with other departments to ensure customer satisfaction

  • Answered by AI
  • Q2. What is your experience in the travel industry, and how extensive is your knowledge in this field?
  • Ans. 

    I have 3 years of experience in the travel industry, specializing in booking flights, hotels, and car rentals.

    • Worked as a travel agent for a major agency, handling customer inquiries and bookings

    • Familiar with various booking platforms and systems such as Sabre and Amadeus

    • Assisted customers with itinerary planning, visa requirements, and travel insurance options

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not ask questions repeatedly; instead, listen first and then respond. This is a 24/7 job profile with strict timing, and there are no compromises regarding shifts. You are required to adhere to the roster at all times. If you are suitable for this role, then please join.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Explain about company
  • Q2. What field you are interested in?

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and speak properly tell what ever know
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Group Discussion 

Choose from 3 topics according to your choice

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Feminist movement describe it's impact

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Q2. If u need to ask me a question?
  • Q3. Yes sir..... When i need to join..

Interview Preparation Tips

Interview preparation tips for other job seekers - There is 2thinks are very very important to attend the interview...

1.Proper hygienic:

*Shot haircut with neat hair style

*dressing sence (lite blu, white, black matches with black pant) its give u attraction... Blazers is the big advantage

*black shoes with polish

*keen smell of perfume

*proper nail cut

*confidence in walk

And more over always be smile if u don't know the answer please don't be panic. Plz try to tell some related answers...

Eye to eye sight + hygienic +smiling face+confident talk +confidence walk theses body language are most important...


2.self introduction.... And about company...

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self Introduction , education, experience and hobby
  • Q2. Experience Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction, experience , self confidence, hobby, education, how much family members??

InterGlobe Enterprises Interview FAQs

How to prepare for InterGlobe Enterprises Customer Service Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at InterGlobe Enterprises. The most common topics and skills that interviewers at InterGlobe Enterprises expect are Customer Service, Data Analytics, Telecalling and client servicing.

Tell us how to improve this page.

Interview Questions from Similar Companies

Air India Interview Questions
3.7
 • 152 Interviews
Spicejet Interview Questions
3.6
 • 89 Interviews
Boeing Interview Questions
3.9
 • 86 Interviews
Qatar Airways Interview Questions
3.9
 • 56 Interviews
AirAsia Interview Questions
3.6
 • 29 Interviews
British Airways Interview Questions
3.1
 • 28 Interviews
United Airlines Interview Questions
4.1
 • 25 Interviews
GE Aviation Interview Questions
4.2
 • 23 Interviews
View all
InterGlobe Enterprises Customer Service Associate Salary
based on 4 salaries
₹2 L/yr - ₹4.2 L/yr
9% less than the average Customer Service Associate Salary in India
View more details

InterGlobe Enterprises Customer Service Associate Reviews and Ratings

based on 2 reviews

1.6/5

Rating in categories

1.6

Skill development

1.0

Work-life balance

1.0

Salary

1.0

Job security

2.9

Company culture

1.0

Promotions

1.0

Work satisfaction

Explore 2 Reviews and Ratings
Customer Service Executive
40 salaries
unlock blur

₹2 L/yr - ₹5 L/yr

Assistant Manager
30 salaries
unlock blur

₹6 L/yr - ₹15.2 L/yr

Security Executive
18 salaries
unlock blur

₹2.2 L/yr - ₹4.1 L/yr

Senior Executive
11 salaries
unlock blur

₹4 L/yr - ₹6 L/yr

Customer Service Officer
11 salaries
unlock blur

₹1.8 L/yr - ₹3.5 L/yr

Explore more salaries
Compare InterGlobe Enterprises with

InterGlobe Aviation

3.6
Compare

Air India

3.7
Compare

Spicejet

3.6
Compare

Jet Airways

4.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview