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Integra Software Services Tech Support Interview Questions and Answers

Updated 12 May 2021

Integra Software Services Tech Support Interview Experiences

1 interview found

Tech Support Interview Questions & Answers

user image Anonymous

posted on 12 May 2021

I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Technical skills c c++ javascript, Customer handling
  • Q2. Written exams sample programme,and to meet client expectations.
  • Q3. To handover client project before deadline including testing and documentation.
  • Q4. Resolve issue as per SLA.and updates

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls take care of technology information and keep updates

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
  • Q2. What is Active Directory and how does it function?
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. Personal information about studies and family

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude and coding round

Round 2 - Group Discussion 

Power of imagination topic

Round 3 - Technical 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Application Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing technical support for various applications

    • Proficient in diagnosing and resolving software and hardware issues

    • Skilled in analyzing system logs and performance metrics to identify root causes of problems

    • Excellent communication skills to effectivel...

  • Answered by AI
  • Q2. What do you know about the role and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be strong in communication
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Ask about your projects and what language you have learn ( besic question )
  • Q2. Are able to travel accros navi mumbai and mumbai region as per client location and shift are compulsary to follow
Round 2 - HR 

(1 Question)

  • Q1. Same quesiton regarding traveling and work in shift

Interview Preparation Tips

Interview preparation tips for other job seekers - they say it is an application support role but some candidate say they put you in application monitoring role
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

ARTIFICAIL INTELLIGENCE

Round 2 - Aptitude Test 

BASED ON LOGICAL THINKING

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
  • Q2. Salary
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is the API
  • Ans. 

    API stands for Application Programming Interface, which allows different software applications to communicate with each other.

    • APIs define the methods and data formats that applications can use to request and exchange information.

    • They allow developers to access the functionality of a system or service without needing to understand its internal workings.

    • Examples of APIs include Google Maps API for integrating maps into a...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic question about you and your last company
Round 3 - Technical 

(1 Question)

  • Q1. How to fix system hang without restarting
  • Ans. 

    To fix system hang without restarting, try these steps.

    • Check for any running processes that may be causing the hang and end them

    • Clear temporary files and cache

    • Update drivers and software

    • Run a virus scan

    • Check for any hardware issues

    • Try a system restore to a previous point

    • Use command prompt to run system file checker (sfc /scannow)

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Very basic questions regarding day to day use of computers

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

General questions , maths ,GI, basic networking

Integra Software Services Interview FAQs

What are the top questions asked in Integra Software Services Tech Support interview?

Some of the top questions asked at the Integra Software Services Tech Support interview -

  1. Written exams sample programme,and to meet client expectatio...read more
  2. Technical skills c c++ javascript, Customer handl...read more
  3. To handover client project before deadline including testing and documentati...read more

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Integra Software Services Tech Support Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

3.0

Salary

5.0

Job security

5.0

Company culture

4.0

Promotions

4.0

Work satisfaction

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