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Case based discussion and scenarios based questions were asked
I applied via Naukri.com and was interviewed in Sep 2019. There were 4 interview rounds.
To increase business, focus on customer satisfaction, expand marketing efforts, and offer promotions.
Improve customer service to increase customer satisfaction and loyalty
Expand marketing efforts through social media, email marketing, and targeted advertising
Offer promotions such as discounts, referral programs, and loyalty rewards
Analyze market trends and adjust business strategies accordingly
Collaborate with other bu...
I applied via Walk-in and was interviewed before Nov 2020. There were 3 interview rounds.
I applied via LinkedIn and was interviewed before Feb 2022. There were 2 interview rounds.
I appeared for an interview before Dec 2021.
Group discussion, asked to select a topic and spaek for 15 mins
Improving CSAT involves understanding customer needs, providing excellent service, and gathering feedback.
Train team members to actively listen to customers and address their concerns
Provide personalized solutions and go above and beyond to exceed expectations
Regularly gather feedback through surveys and use it to make improvements
Implement a customer-centric culture throughout the organization
Ensure timely and effecti...
I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.
I applied via AmbitionBox and was interviewed in May 2022. There was 1 interview round.
based on 1 interview
Interview experience
Team Lead
122
salaries
| ₹2 L/yr - ₹4.8 L/yr |
Team Lead Operations
109
salaries
| ₹2.5 L/yr - ₹4.5 L/yr |
Senior Team Leader
89
salaries
| ₹3.2 L/yr - ₹5.3 L/yr |
Area Manager
54
salaries
| ₹5 L/yr - ₹8.7 L/yr |
Assistant Manager
44
salaries
| ₹5 L/yr - ₹12.3 L/yr |
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