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Infosys BPM Knowledge Manager Interview Questions and Answers

Updated 8 Jun 2024

Infosys BPM Knowledge Manager Interview Experiences

1 interview found

Knowledge Manager Interview Questions & Answers

user image Anonymous

posted on 8 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Where do you see yourself after 5 years
    • Add your answer
  • Q2. What is customer service?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.

    • It includes providing information about products or services, processing orders, and resolving issues to ensure customer satisfaction.

    • Examples of customer service a...

    • Answered by AI
    Add your answer

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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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How many rounds are there in Infosys BPM Knowledge Manager interview?
Infosys BPM interview process usually has 1 rounds. The most common rounds in the Infosys BPM interview process are One-on-one Round.

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