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Information Services Group
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I applied via Naukri.com and was interviewed in Feb 2021. There were 5 interview rounds.
SLA stands for Service Level Agreement.
SLA is a contract between a service provider and a customer that outlines the level of service that will be provided.
It defines the metrics that will be used to measure the service level, such as uptime, response time, and resolution time.
SLAs are commonly used in IT and outsourcing industries.
For example, an SLA between a web hosting company and a customer might guarantee 99.9% u...
Service levels refer to the agreed-upon standards for the quality and timeliness of services provided to customers.
Service levels are typically outlined in a service level agreement (SLA) between a service provider and a customer.
They may include metrics such as response time, resolution time, uptime, and availability.
Service levels are important for ensuring customer satisfaction and maintaining a positive reputation ...
Service provider's performance can be gauged through various metrics and KPIs.
Define clear performance metrics and KPIs
Monitor and track the metrics regularly
Analyze the data to identify trends and areas of improvement
Compare the performance with industry benchmarks
Collect feedback from customers and stakeholders
Conduct regular performance reviews and audits
Use tools and software to automate the process
Examples of metr...
I applied via Approached by Company and was interviewed in Sep 2024. There was 1 interview round.
Information Services Group interview questions for popular designations
I applied via LinkedIn and was interviewed in Mar 2024. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Sep 2022. There were 3 interview rounds.
I applied via Approached by Company and was interviewed before Sep 2023. There was 1 interview round.
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Bangalore / Bengaluru
2-5 Yrs
Not Disclosed
Senior Analyst
104
salaries
| ₹5 L/yr - ₹12.2 L/yr |
Team Lead
76
salaries
| ₹6.7 L/yr - ₹15.6 L/yr |
Consultant
73
salaries
| ₹7 L/yr - ₹24 L/yr |
Financial Analyst
70
salaries
| ₹4 L/yr - ₹7.3 L/yr |
Contract Analyst
53
salaries
| ₹4.9 L/yr - ₹8 L/yr |
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