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Information Services Group
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Information Services Group Performance Analyst Interview Questions, Process, and Tips
Top Information Services Group Performance Analyst Interview Questions and Answers
- Q1. How can you gauge a service provider's performance?
- Q2. What do you know about Service Level Agreement?
- Q3. What are service levels?
Information Services Group Performance Analyst Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. What do you know about Service Level Agreement?
- Ans.
Service Level Agreement (SLA) is a contract between a service provider and a customer that defines the level of service expected.
SLA outlines the services to be provided, the quality standards, responsibilities of both parties, and consequences for not meeting the agreed upon standards.
It typically includes metrics such as uptime, response time, and resolution time.
Example: An SLA for a cloud service provider may guara...
(1 Question)
- Q1. Online Test for Excel
I applied via Naukri.com and was interviewed in Feb 2021. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What is SLA?
- Ans.
SLA stands for Service Level Agreement.
SLA is a contract between a service provider and a customer that outlines the level of service that will be provided.
It defines the metrics that will be used to measure the service level, such as uptime, response time, and resolution time.
SLAs are commonly used in IT and outsourcing industries.
For example, an SLA between a web hosting company and a customer might guarantee 99.9% u...
- Q2. What are service levels?
- Ans.
Service levels refer to the agreed-upon standards for the quality and timeliness of services provided to customers.
Service levels are typically outlined in a service level agreement (SLA) between a service provider and a customer.
They may include metrics such as response time, resolution time, uptime, and availability.
Service levels are important for ensuring customer satisfaction and maintaining a positive reputation ...
- Q3. How can you gauge a service provider's performance?
- Ans.
Service provider's performance can be gauged through various metrics and KPIs.
Define clear performance metrics and KPIs
Monitor and track the metrics regularly
Analyze the data to identify trends and areas of improvement
Compare the performance with industry benchmarks
Collect feedback from customers and stakeholders
Conduct regular performance reviews and audits
Use tools and software to automate the process
Examples of metr...
Interview Preparation Tips
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Interview questions from similar companies
Interview Questionnaire
2 Questions
- Q1. Fsmo roles
- Q2. Office 365
(1 Question)
- Q1. Field relatimed questions SAP wms
(1 Question)
- Q1. Field related questions
I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.
(3 Questions)
- Q1. What storage arrays have you worked on?
- Ans.
I have worked on various storage arrays including EMC VNX, NetApp FAS, and Dell EMC Unity.
EMC VNX
NetApp FAS
Dell EMC Unity
- Q2. How to perform a test activity on remote site
- Ans.
Performing a test activity on a remote site
Ensure proper communication channels are established
Define clear objectives and scope of the test
Select appropriate tools and equipment for the test
Conduct a pre-test site survey to identify potential issues
Execute the test plan and document results
Analyze the results and report findings to stakeholders
- Q3. Data protection methods
(3 Questions)
- Q1. Architecture of storages
- Ans.
Storages can be classified into three types: direct-attached, network-attached, and storage area networks.
Direct-attached storage (DAS) is directly connected to a server or computer, such as a hard drive or USB drive.
Network-attached storage (NAS) is a file-level storage connected to a network, allowing multiple users to access the same data simultaneously.
Storage area networks (SAN) are block-level storage connected t...
- Q2. Replication types and basic task procedures.
- Ans.
Replication types include snapshot, transactional, and merge. Basic task procedures involve setting up publications and subscriptions.
Snapshot replication copies a snapshot of the entire database to the subscriber
Transactional replication copies only the changes made to the database since the last replication
Merge replication allows for bidirectional synchronization of data
Setting up publications involves selecting the...
- Q3. Tiering, brocade zoning, errors terminolgies
Interview Preparation Tips
- Storage Area Network
- Brocade
- Infinidat
- EMC Storage
Skills evaluated in this interview
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.
(2 Questions)
- Q1. What languages do you know? Asked about the project I did and various clarification questions on that.
- Q2. What are various assumption you made while implementing this project.
Interview Questionnaire
2 Questions
- Q1. What is insurance
- Ans.
Insurance is a contract between an individual and an insurance company to protect against financial loss.
Insurance provides financial protection against unexpected events
Individuals pay premiums to an insurance company in exchange for coverage
Types of insurance include health, auto, home, and life insurance
Insurance policies have terms and conditions that outline what is covered and what is not
Insurance companies use a...
- Q2. What do you know about data annotation
- Ans.
Data annotation is the process of labeling data to make it understandable for machines.
Data annotation involves adding metadata to raw data.
It is used to train machine learning models.
Examples include labeling images with object names or sentiment analysis of text.
It can be done manually or with the help of tools like Labelbox or Amazon Mechanical Turk.
Skills evaluated in this interview
Yogesh
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. SALARY DISCUSSED AND variable part
- Q2. ABOUT FAMILY AND YOU BACKGROUND
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. Basic finance related
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Aug 2022. There were 4 interview rounds.
Test of SQL, Tableau and other skills based on your resume on Skillate
(1 Question)
- Q1. SQL and other skills technical questions
(1 Question)
- Q1. Manager round / 2nd technical round
Information Services Group Interview FAQs
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Information Services Group Performance Analyst Interview Process
based on 1 interview
Interview experience
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Information Services Group Performance Analyst Reviews and Ratings
based on 3 reviews
Rating in categories
|
Senior Analyst
99
salaries
|  ₹5 L/yr - ₹12.2 L/yr |
|
Team Lead
76
salaries
| ₹6.7 L/yr - ₹15.6 L/yr |
|
Consultant
73
salaries
| ₹7 L/yr - ₹24 L/yr |
|
Financial Analyst
68
salaries
| ₹4 L/yr - ₹7.3 L/yr |
|
Contract Analyst
53
salaries
| ₹4.9 L/yr - ₹8 L/yr |
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