Infoblox Servicenow Developer Interview Questions, Process, and Tips for Experienced

No, current.update() cannot be used in Business Rules (BR).

• current.update() is not supported in Business Rules as it can lead to infinite loops.

• Use current.setValue() or current.setAbortAction(true) instead in Business Rules.

• Example: current.setValue('state', 2);

Cascading variables are variables that are dependent on other variables and change dynamically based on the values of those variables.

• Cascading variables are commonly used in forms to show or hide certain fields based on the selection of other fields.

• They help in creating dynamic and interactive forms that adapt to user input.

• For example, in a form for selecting a country, the list of states or provinces available for ...read more

There are two types of conditions in a workflow: condition builder and script condition.

• Condition builder allows for creating conditions using a visual interface

• Script condition allows for writing conditions using scripting languages like JavaScript

Problem management lifecycle involves identification, logging, categorization, prioritization, investigation, diagnosis, resolution, and closure of problems.

• Identification of a problem

• Logging the problem in a system

• Categorizing the problem based on impact and urgency

• Prioritizing the problem for resolution

• Investigating the root cause of the problem

• Diagnosing the problem and finding a solution

• Resolving the problem and im...read more

Types of change include standard, normal, emergency, and major. Each type has different levels of impact and urgency.

• Standard change: Pre-approved, low-risk changes that follow a documented process.

• Normal change: Changes that are not standard but do not require immediate implementation.

• Emergency change: Changes that must be implemented immediately to resolve a critical issue.

• Major change: High-impact changes that requi