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Indel Money Customer Service Executive Interview Questions and Answers

Updated 22 Apr 2021

Indel Money Customer Service Executive Interview Experiences

1 interview found

Interview Questionnaire 

4 Questions

  • Q1. What is NBFC?
  • Ans. 

    NBFC stands for Non-Banking Financial Company.

    • NBFCs are financial institutions that offer banking services without holding a banking license.

    • They provide services like loans, credit facilities, retirement planning, and investment advice.

    • NBFCs are regulated by the Reserve Bank of India (RBI) and are required to maintain a minimum capital adequacy ratio.

    • Examples of NBFCs in India include Bajaj Finserv, Mahindra & Mahindr

  • Answered by AI
  • Q2. Non banking financial company
  • Q3. What is an insurance?
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.

    • The individual pays a premium to the insurance company in exchange for coverage.

    • The insurance company assumes the risk of financial loss and pays out claims when necessary.

    • Types of insurance include ...

  • Answered by AI
  • Q4. Insurance is a financial security

Customer Service Executive Jobs at Indel Money

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Interview questions from similar companies

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I am krishna gopal saket service manger mahindra ralas wheels raipur ( mechanical engineer)
  • Q2. Job experience service brake down accident work
  • Q3. Will we required job

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear respected sir ,
Kindly I am krishna gopal saket ( machenical engineer) asst.service manger mahindra ralaswheels raipur 3 yaer but I can't reached raipur Coronavirus covid 19 I should angernt job

Thanks you
Krishna gopalsaket( machenical engineer)
Asst.service manger
mahindra ralas wheels
GE road tatibandh raipur ( C.G.)
Phone no. XXXXX77

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Simple questions about shift and previous experience about company and salary

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview in adfc is very simple

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. ABOUT YOURSELF

Interview Preparation Tips

Interview preparation tips for other job seekers - JUST RELAX YOU CAN CRACK IT EASILY JUST BE CONFIDENT

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. They asked me tell me about yourself?
  • Q2. Why you want to work here?
  • Q3. Where do you see after 5 years?
  • Q4. What is your strength and weaknesses;

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and whenever you are giving an interview before that take all the information related to that company. Make your introduction part good bcz it's your first impression.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Basic about profile previous experience etc
  • Q2. Basic about introduction last experience
  • Q3. Sales profile products and Marketing in field

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was good well Test me before hire.

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job for freshers to Build their career

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself
  • Q2. What is your work experience
  • Q3. How to handle angry and frustrated customer
  • Ans. 

    Listen actively, empathize, apologize, offer a solution, and follow up.

    • Stay calm and composed

    • Listen actively and let the customer vent

    • Empathize with their situation and apologize for the inconvenience

    • Offer a solution or alternatives to resolve the issue

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI
  • Q4. Why should we hire you

I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic maths reasoning and english subject. 100 markc paper and time 45 minutes. Passing marks 65

Round 2 - HR 

(1 Question)

  • Q1. Personal info, family background, finance related basic question and vehical segment and companies

Interview Preparation Tips

Interview preparation tips for other job seekers - Formal dresscode Requied. And be comfartable

I applied via Company Website and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

General Aptitude and basic reasoning

Round 2 - Aptitude Test 
Round 3 - HR 

(5 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. What is your family background?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - General Thinks About Insurance, Banking

Indel Money Interview FAQs

How to prepare for Indel Money Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Indel Money. The most common topics and skills that interviewers at Indel Money expect are Android, Software Development, Industrial Building, Microbial Limit Test and PDF.
What are the top questions asked in Indel Money Customer Service Executive interview?

Some of the top questions asked at the Indel Money Customer Service Executive interview -

  1. What is an insuran...read more
  2. What is NB...read more
  3. Insurance is a financial securi...read more

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Indel Money Customer Service Executive Salary
based on 5 salaries
₹1.8 L/yr - ₹2.6 L/yr
39% less than the average Customer Service Executive Salary in India
View more details

Indel Money Customer Service Executive Reviews and Ratings

based on 3 reviews

1.1/5

Rating in categories

1.1

Skill development

1.1

Work-life balance

3.0

Salary

3.0

Job security

1.1

Company culture

1.1

Promotions

1.1

Work satisfaction

Explore 3 Reviews and Ratings
Forex Customer Service Executive

Tiruchirappalli,

Coimbatore

+11

0-5 Yrs

Not Disclosed

Customer Service Executive

Tiruchirappalli,

Coimbatore

+11

0-5 Yrs

Not Disclosed

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