13 Indel Money Jobs

Job Title: Customer Relation Executive - Hybrid Loans (Gold Loan)

Location: Tamil Nadu, Telangana, Odisha, Maharashtra, Delhi, Madhya Pradesh

Reports To: Branch Manager / Sales Manager

Job Summary:

The Customer Relation Executive will engage with potential customers, guide them through the gold loan process, and maintain relationships post-loan disbursement. They will be responsible for customer acquisition, loan application processing, and ensuring customer satisfaction.

Key Responsibilities:

• Customer Acquisition: Explain and promote hybrid gold loan products to potential customers.
• Loan Application Assistance: Help customers with documentation and follow up on applications.
• Relationship Management: Build and maintain strong relationships with existing customers.
• Product Knowledge: Stay updated on loan products and offer clear information to customers.
• Cross-selling & Upselling: Promote additional financial products as needed.
• Compliance & Documentation: Ensure proper documentation and adhere to regulatory standards.
• Customer Feedback & Retention: Gather feedback and resolve customer issues.

Key Skills & Qualifications:

• Education: Bachelors degree in Business, Finance, or related field.
• Experience: 12 years in customer relations or sales in financial services.
• Skills: Strong communication, problem-solving, and organizational skills. Knowledge of gold loans is a plus.

Contact Details:

Tamil Nadu - WhatsApp Resumes -8508656444/ Email Us: hr.tn@indelmoney.com

Telangana - WhatsApp Resumes - 7981132036/ Email Us: hr.apts@indelmoney.com

Odisha -WhatsApp Resumes - 7994587905 /Email Us: dipti.ranjan@indelmoney.com

Maharashtra - WhatsApp Resumes - 7356479665/ Email Us: manish.tiwari@indelmoney.com

Delhi - WhatsApp Resumes - 9886907993/ Email Us: ashokkumar.ac@indelmoney.com

Madhya Pradesh- WhatsApp Resumes - 9806060792/ Email Us: hr.mp@indelmoney.com