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13 Indel Money Jobs

Senior Customer Relations Executive - Hybrid Loans

1-5 years

Jagatpur, Kolhapur, Khammam

14 vacancies

Senior Customer Relations Executive - Hybrid Loans

Indel Money

posted 1d ago

Job Role Insights

Fixed timing

Job Description

Job Title: Customer Relation Executive - Hybrid Loans (Gold Loan)

Location: Tamil Nadu, Telangana, Odisha, Maharashtra, Delhi, Madhya Pradesh

Reports To: Branch Manager / Sales Manager


Job Summary:


The Customer Relation Executive will engage with potential customers, guide them through the gold loan process, and maintain relationships post-loan disbursement. They will be responsible for customer acquisition, loan application processing, and ensuring customer satisfaction.


Key Responsibilities:


  • Customer Acquisition: Explain and promote hybrid gold loan products to potential customers.
  • Loan Application Assistance: Help customers with documentation and follow up on applications.
  • Relationship Management: Build and maintain strong relationships with existing customers.
  • Product Knowledge: Stay updated on loan products and offer clear information to customers.
  • Cross-selling & Upselling: Promote additional financial products as needed.
  • Compliance & Documentation: Ensure proper documentation and adhere to regulatory standards.
  • Customer Feedback & Retention: Gather feedback and resolve customer issues.

Key Skills & Qualifications:

  • Education: Bachelors degree in Business, Finance, or related field.
  • Experience: 12 years in customer relations or sales in financial services.
  • Skills: Strong communication, problem-solving, and organizational skills. Knowledge of gold loans is a plus.

Contact Details:

Tamil Nadu - WhatsApp Resumes -8508656444/ Email Us: hr.tn@indelmoney.com

Telangana - WhatsApp Resumes - 7981132036/ Email Us: hr.apts@indelmoney.com

Odisha -WhatsApp Resumes - 7994587905 /Email Us: dipti.ranjan@indelmoney.com

Maharashtra - WhatsApp Resumes - 7356479665/ Email Us: manish.tiwari@indelmoney.com

Delhi - WhatsApp Resumes - 9886907993/ Email Us: ashokkumar.ac@indelmoney.com

Madhya Pradesh- WhatsApp Resumes - 9806060792/ Email Us: hr.mp@indelmoney.com


Employment Type: Full Time, Permanent

Read full job description

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What people at Indel Money are saying

4.6
 Rating based on 6 Customer Relation Executive reviews

Likes

It is place where you can excel if you are good at pitching sales. Their incentives and bonus is definitely good.

  • Job security - Good
Dislikes

Work pressure to meet the target can sometimes put you in a lot of stress. Requires a lot of traveling.

  • Promotions - Poor
Read 6 Customer Relation Executive reviews

Customer Relation Executive salary at Indel Money

reported by 15 employees
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₹1.1 L/yr - ₹2.8 L/yr
20% less than the average Customer Relation Executive Salary in India
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What Indel Money employees are saying about work life

based on 139 employees
64%
93%
50%
100%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Indel Money Benefits

Job Training
Health Insurance
Soft Skill Training
Team Outings
Work From Home
Free Transport +6 more
View more benefits

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