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12 Indel Money Jobs
Forex Customer Service Executive
0-5 years
Tiruchirappalli, Coimbatore, Thiruvananthapuram + 10 more
1 vacancy
Forex Customer Service Executive
Indel Money
posted 4mon ago
Job Role Insights
Fixed timing
Job Description
- Respond to customer inquiries via phone, email, or live chat in a timely and professional manner
- Resolve customer complaints and issues, and escalate to higher-level management as necessary
- Record customer interactions and transactions in a customer service database
- Maintain a thorough knowledge of the company's products, services, and processes
- Provide customers with information about product features, pricing, and availability
- Cross-sell and upsell products and services to meet customer needs and increase sales
- Process customer orders, returns, and exchanges in a timely and efficient manner
- Follow up with customers to ensure their needs have been met and to resolve any outstanding issues
Employment Type: Full Time, Permanent
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Indel Money Benefits
Job Training 
Health Insurance 
Soft Skill Training 
Team Outings 
Work From Home 
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